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"是"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Great hotel/. Almost ski in ski out- just a short walk across not too busy road. Wonderful staff. Onsen almost as good the the very expensive Hyatt across the road (they have an outdoor onsen that the Hyatt does not). Our room had a washing machine but hotel has coin-operated washing machines for rooms without washing machines. Club rooms have access to a great lounge"

"good location with alot of transport options"

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"Excellent breakfast . 2 br condo . Lots of space . Living room had pullout couch also . We had a car so travelled around but otherwise need hotel shuttle to resorts and train station ."

"Ski in and "

"Everything was great the food, the onsen"

"Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Amazing attention"

"Clean room, fabulous breakfast, great staff."

"スタッフの方もとても親切でした！"

"スタッフも親切で、臨機応変の対応してくれた。お部屋にキッチン、洗濯機もあり快適だった。味噌汁の具が全くなしなのは改善した方が良い"

"Great ski in / ski out location, nice spacious and well appointed rooms, staff were extremely friendly and helpful, spa was great. Worth noting - beds were very firm."

"楽しかったです。小さな子用の石鹸などアメニティが充実してるとなお助かるなーと。スタッフさん達も親切でまた利用したいです。旅行嫌いな主人が珍しくこのホテルならまたきたいと言っていました。"

"Good service and nice environment "

"Todo bien"

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"