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"Friendly staff & clean space. Breakfast was good too. However, the heater was not working and overall room conditions were below our expectations. "

"Beautiful location, incredible spa, and Diamond Club certainly worth it. The restaurants are okay, nothing special, but overall the resort is great. We went for skiing, but definitely plan to make another trip during summer season. Indoor pool and hot tub were great for taking our toddler."

"While doing our mandatory bug inspection, we found the mattresses to be disgustingly stained. "

"Its an old property but well maintained, we love that there is a lot of things to do in the property ,the kids can play, see the reindeers, the big love ALASKA sign , it’s proximity to the airport , there’s a restaurant and car rental within the property.The shuttle that picked us and dropped us off to the airport was a big plus, staff were not as friendly as advertised though ( not sure if it’s because we checked in very late at night, breakfast was the same everyday and there was always a...

"Waited almost an hour for shuttle after calling 3 times. Room was in basement dark and depressing "

"A 5 minute walk from the train depot and with great breakfasts this is an ideal base for Alaskan Railroad travel. Shuttle from airport and to the train if needed."

"Convenient location close to the airport, but not so close that planes would wake you up. I have stayed here many times and always have a good experience."

"Restraint staff not existing waited 15 minutes to try to be seated no one in site left restraunt. "

"Room was clean and well stocked. Newly remodeled room and building. Conveniently located downtown. Secure neighborhood. Hotel staff was very friendly, courteous and prompt. Only areas needing improvement were hotter water temperature of water out of shower and better perimeter security. An exterior door was noted to be ajar at one point. Would definitely stay here again and highly recommend to others."

"Great place to stay very comfortable "

"Staff was amazing, rooms were excellent, didn’t really go to breakfast but it did look good and had fun in the pool throughout the whole stay. Will definitely be going back again"

"The staff was friendly and helpful. The parking was a little difficult for older guests"

"Staffs here are OK but poorly managed. My room wasn't ready for check in time. After my check in, I found that the room was missing refrigerator. Previous guest's (?) hairs in shower, sink and bathroom floor... ... Nothing devastating but poorly managed."

"It was a nice stay. Staff was attentive. Room was unique and comfortable albeit slightly small"

"Great stuff and clean "

"the rooms where very clean, but the area around is not so good, to go to the centre of Anchorage you will need about 45 minutes by walk one way, but it is a good point for activities, but it will be better, to rent a car, because bus station is not near and the bus don't go very often"

"Staff was nice and it was close to airport. The free shuttle was a nice perk."

"Clean with a friendly staff"

"There were hairs on the bathroom counter, and there was food left in the refrigerator. Also, duvet on comforter was dirty. As well as comforter."

"Nice location"