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"It was probably a beautiful hotel at one time but it is now older and needs upgrades to the rooms. The vents are visibly dirty, there is a damp mold/mildew smell, and the bathroom sink was clogged. The very small tv worked with a digital antennae and didn’t work half the time. There was no microwave. There was no liner on the shower curtain so the curtain had mold. There is no complimentary breakfast. We loved that the hotel collaborated with Anthrocon and offered a shuttle. ...

"Clean appearance from lobby to room. Well maintained. Valet Parking was welcome. If you try to park in the garage it's a lot greater pain in the butt. Overall it's a very nice place to stay."

"Friendly staff"

"The staff was incredibly helpful and gracious at every turn. There was a mechanical issue in our original room and the front desk was very quick and responsive to get the situation fixed. They even gave us some drink vouchers and breakfast vouchers for the inconvenience. Top-notch service."

"Honestly a great place for that furry convention"

"We sent for valet at 7 am to get our vehicle. No one knew where the valet person was. Finally after waiting for 2.5 hrs at 9:30 another employee showed up and the one that was working overnight we watched get out of her car. She was sleeping. There were 4 of us waiting for cars. Horrific service for a hotel such as this."

"All around great choice for a stay in downtown if you don’t mind a bit of a walk!"

"Be sure to ask for a room that is away from the highway. The traffic was so loud! And the A/C unit which could have drowned it out made it sound like we were sleeping in an engine room. Staff said they couldn't move us because we'd booked with a third party (expedia)."

"Parking is expensive. But if you're a weekend traveler you can park on the street for free."

"Family friendly"

"Great down town location. Expensive but convenient parking."

"Right near the bus terminal so it can get sketchy walking around. Loved the washer and dryer in the room. Heads up to bring unscented detergent if fragrances bother you."

"Room was clean, valet attendants provided excellent service and front desk staff were polite. Only cons, issue with toilet flushing properly and the safe had an error"

"Everything was great. Wonderful experience"

"The breakfast was excellent! Fresh fruit & pastries are fantastic!!! Took some for the flight home. I would definitely come stay here again"

"The hotel was in a perfect location for walking to the PNC Park"

"Great location and very clean hotel. Close to lots of restaurants and quick uber ride to downtown area."

"Stayed in the king suite which had a kitchenette including a full size refrigerator with freezer. Clean and updated. Kids slept on pull out. Great for family or guests. Pool was very small and only 4 feet- but enough for a quick dip. No hot tub. Gym was nice and clean. Great access to many downtown and restaurants on foot."

"Amazing stay! Seamless check in and would recommend to stay!"