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"Helpful staff"

"Todo excelente! Solo que tomen en cuenta que un hotel es Casa Don Tomás y otro Hotel es Refugio Casa Don Tomás, en ocasiones los tours se confunden y complican los pick ups. El hotel está a 10min máximo caminando de la calle principal y súper tranquilo y seguro."

"Hotel is nice and most rooms have sea view. It is far from restaurants and it has some rundown properties around. No direct acces to beach. Service ok but they could not solve Vat excepción as most hotels in chile."

"Ottimo"

"The staff was fabulous. They made my stay a 5-star experience. The property was exceptionally clean. The room was very comfortable. The breakfast was delicious and included made to order items. I had the bad luck of going to San Pedro during one of the few times in which there were cloudy skies and rain. I was quite disappointed. Stargazing was the primary purpose of my trip. The staff was very helpful and suggested other activities for me. They showed genuine concern about making my trip...

"Excelente comida, atendimento 10 pontos! Tudo maravilhoso"

"Friendly staff - 1 struggle w English, other 2 very good. Guess Owner, old lady always there with smile, she can’t speak English. Free coffee and tea and water at reception through out the day. Check out 6.30am and simple take away breakfast (sandwich ham w cheese n drinks n snacks) ready."

"We really enjoyed the time spent in this place. The staff is really helpful, always happy to help. Breakfast is good, eggs are made on the spot and you find everything you need at the buffet. The rooms are well decorated and quite big. We slept very well too. The only think you should know is the hotel isn’t on the center of San Pedro. But we had a car, so no problem for us. If we come back, we will really consider to come back in this hotel."

"Staff very helpful and friendly, although no English. Happy to converse using translation tools. Swimming pool was closed due to it being winter, which I didn’t reslise when I booked. A couple of times there was no water, no electricity and no wifi, but staff worked to resolve the issue. Breakfast was very good and there was free tea, coffee and iced drinking water available all day. I didn’t have supper at the hotel but did have some drinks at the bar by the open fire which was welcoming...

"Location was amazing. I was originally worried that it would be noisy because it’s so central, but it was quiet. The staff were AMAZING! I chatted with Christian a lot which made me change up our itinerary a little bit and it was definitely for the best. The pool was bit too cold for me since we went in May (felt like a cold plunge the one time I went), but it was still nice to lay out. Absolutely recommend this location."

"Great concept, very convenient location, really interesting story around the hotel and its owner. Unfortunately only downside is the included breakfast which is not well attended. Would still stay again"

"Hotel excelente pero aconsejo que"

"Roberto at the front desk was extremely helpful."

"テラスは狭いがゆっくり過ごすには良い"

"Friendly staff and good breakfast, but 60 dollars for the hot tub is too much."

"Melhor experiência em um hotel que poderia existir !"