Hotel with a Concierge in Arkansas from AED 366

"Breakfast was wonderful, staff was very friendly, and the location and amenities were great!"

"Everything was suberb"

"Rooms are so clean and staff is nice. Close to road, but very quite."

"No running water and then the staff lied to say they didn't have my number to let me know leaving a disabled person stranded. On my 1st stay the door lock broke and i was displaced while having a medical event and my meds were in the room. This place is trash!"

"Located near shopping, food, anything you need. Parking was easy and free."

"The employees here clearly take pride in their work. The room was clean, the staff were probably some of the friendliest that I have encountered at a hotel, and the breakfast was way better than most hotel breakfasts. We stayed here for the Little Rock Marathon weekend, and it was the perfect distance to walk to the race and not have to deal with parking. We would definitely stay here again!"

"Clean"

"It was a lovely stay, amenities were great, food was average, but didn't love that we had to pay $30 to check in early. I have never paid that before at a Hyatt, or a luxury Hotel. Don't really understand the necessity of that charge."

"We chose this hotel because of the history behind things. We fell in love with the place our first trip to Hot Springs and couldn’t wait to stay here the second time. First off, parking is entirely sketchy and horrible unless you have a compact car as you can even turn around, but also the entire garage is crumbling. Literally. Then the hotel, had this horrible mildew smell throughout the entire place. There were hidden fees for amenities, which weren’t even available due to construction going on. Which is never ending from what we’ve truly gathered. The workers (as in construction workers) are also SUPER sketchy and were roaming halls at all times of the night and even at one point followed us to our room until they realized a third person in our group behind us then acted like they were trying to get into “their” room which was our second room. Upon telling the front desk, the lack of customer service from the jump only continued with the comment of “what you want me to do” The rooms were so gross. The shower still had hair from another stay in it. The mold was unbearable everywhere. The sheets were stained. I can go on and on but writing this brings the anxiety back. It’s already taken me months to be able to write this. Honestly, I hope this review saves anyone from booking here. Just visit but invest your money and time elsewhere. I’ve never left a bad review, but this one cannot go without warning others. "