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"Hotel is a little tired compared to last time we stayed. Food also not as good as it was. Needs some TLC to bring it back to more than a wedding venue or golf retreat."

"Stayed here lots, good hotel"

"Beautiful property. Staff in restaurant in spa were lovely. Bar lady in hotel was miserable. Front of house staff could have been more friendly. Could be an amazing experience. Management needs to work on the staffs front of house skills."

"The hotel was clean and tidy.The staff were very friendly and professional. The food available was very good including breakfast.Only dislikes were the operation of the lift was not clearly marked where to put your room key.The shaver point was not easy to find and awkward to insert.The interconnecting door we had in our room was very inhibiting.,if you don't know the people next door.You could see the light from the adjoining room shining through.Also the amorous couple next door kept us awake...

"Have stayed here several times before and it has always been a very good hotel in an excellent location. However, this time the breakfast has changed from being extremely good to poor. They claim it includes a bottomless buffet which is nothing more than basic cereal, coffee and tea and limited fruit. Very disappointed. In addition bottled water is no longer provided in the room. Seems like cost cutting."

"Clean comfortable quiet room on the first floor. Staff were all very friendly, and helpful. Great service."

"Very nice old building, immediately adjacent to the entrance to Canterbury Cathedral ticket office. Centrally located on the Royal Mile. The main downside is that parking is about 1/4 mile away and Ubers and Taxis can only get you within 100 yards of the door"

"We have stayed twice at The Victoria and will no doubt stay in the future. All the staff are friendly and welcoming. The rooms are clean and the beds are comfortable. Plenty of tea, coffee and hot chocolate as well as biscuits. The building is old and tired, but it is clean and very good value for money, The restaurant is welcoming and the food is good too. The location is convenient to walk into Canterbury. Parking is FREE at The Victoria."

"The rooms are kept very clean by the domestic staff. Breakfast was plentiful and freshly cooked. Would recommend - have already booked for another visit there."

"We had a two bedroom cottage again this time because we brought our dog - it's fantastic for that reason but the standard of cleanliness was not great tim"

"Staff were helpful. The bed was very comfy and the room was clean and big. The breakfast was nice and fresh and the check in/ check out was very easy."

"Lovely location in the heart of the Canterbury. The owners are very nice and are attentive and on hand for anything we needed. 10/10 customer service. However the room was a bit run down. Mirror wonky, towel rail coming off the wall and the large bed is broken underneath. It was however a great stopover and introduction to Canterbury."

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