"Some of the staff were good. Some of the staff we not so good.
The towels smelled of smoke from the laundry. It seems the supplier was smoking whilst washing them and really not great
The penthouse was a little dangerous as the rail up the stairs could easily fit a small child and the fall would have been 15 Ft.
There was only 2 restaurants so limited choice and the food was the same every night. Quality was 3/10
We met the GM and he seemed nice and offered us a free dinner, but they messed up...
"Some of the staff were good. Some of the staff we not so good.
The towels smelled of smoke from the laundry. It seems the supplier was smoking whilst washing them and really not great
The penthouse was a little dangerous as the rail up the stairs could easily fit a small child and the fall would have been 15 Ft.
There was only 2 restaurants so limited choice and the food was the same every night. Quality was 3/10
We met the GM and he seemed nice and offered us a free dinner, but they messed up...
"CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED"
"CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED"
"If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels
No room services are available
Room dasty. "
"If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels
No room services are available
Room dasty. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.
Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.
We had a fantastic stay at Fleur de Chine. This is an exceptional hotel on all fronts. We were fortunate to be upgraded to a suite with Tatami room and incredible views across Sun Moon Lake from our terrace. Our kids had a blast in the pools and with the many activities. The location right on Sun Moon Lake allowed for some great walks around the lake and hikes through the surrounding forest. The staff were also incredible from check in to check out and always took the time to prioritize guests....
We had a fantastic stay at Fleur de Chine. This is an exceptional hotel on all fronts. We were fortunate to be upgraded to a suite with Tatami room and incredible views across Sun Moon Lake from our terrace. Our kids had a blast in the pools and with the many activities. The location right on Sun Moon Lake allowed for some great walks around the lake and hikes through the surrounding forest. The staff were also incredible from check in to check out and always took the time to prioritize guests....
Superb customer service and attentive staff. Place was clean and quiet. The hotel is a bit away from the city center but we had no issues getting Grab.
Superb customer service and attentive staff. Place was clean and quiet. The hotel is a bit away from the city center but we had no issues getting Grab.
This island is perfect for family with kids. They have kids swim pool, kids water park, kids beach, out door playground, in door game room, in door kids activity room, kids spa, so kids can do many things there. Staffs are very nice and helpful. They provide golf cars as transportation on the island, so kids do not need to walk. Room is clear, in room dinning is good. Foods in 2 restaurants are good, especially the Italian. Buffet is about so so, average level.
We stayed first couple days in a...
This island is perfect for family with kids. They have kids swim pool, kids water park, kids beach, out door playground, in door game room, in door kids activity room, kids spa, so kids can do many things there. Staffs are very nice and helpful. They provide golf cars as transportation on the island, so kids do not need to walk. Room is clear, in room dinning is good. Foods in 2 restaurants are good, especially the Italian. Buffet is about so so, average level.
We stayed first couple days in a...
Yin
Reviewed September 8, 2026Reviewed September 8, 2026
We started out our first visit to Vietnam with a fast paced culinary tour of Ho Chi Minh City. After a whirlwind of activity we booked four nights at Vinprearl Luxury. Let's just say it was a perfect end to a perfect vacation. It started with a first class trip from the airport followed by a seamless check-in. We were then shown to our duplex villa perched hilltop amongst a wonderful garden with a seaview. We were greeted with spa like aromas and a very well appointed room. Everything was first...
We started out our first visit to Vietnam with a fast paced culinary tour of Ho Chi Minh City. After a whirlwind of activity we booked four nights at Vinprearl Luxury. Let's just say it was a perfect end to a perfect vacation. It started with a first class trip from the airport followed by a seamless check-in. We were then shown to our duplex villa perched hilltop amongst a wonderful garden with a seaview. We were greeted with spa like aromas and a very well appointed room. Everything was first...
This is my 3rd visit to this hotel. I went in May 2023, December 2023, and recently in this month: November 2024.
There’s a reason why I continue to come back here. I absolutely love this hotel and every amenity it has. It’s great for families and for solo travelers. The rooms are the most spacious and you honestly have enough activities at the hotel where you can stay there all day. They have the best service ever. Any and every need will be met for all guests.
Everytime I come to this...
This is my 3rd visit to this hotel. I went in May 2023, December 2023, and recently in this month: November 2024.
There’s a reason why I continue to come back here. I absolutely love this hotel and every amenity it has. It’s great for families and for solo travelers. The rooms are the most spacious and you honestly have enough activities at the hotel where you can stay there all day. They have the best service ever. Any and every need will be met for all guests.
Everytime I come to this...
Clayton
Reviewed November 19, 2024Reviewed November 19, 2024
Very well run hotel and the location is ideal as it is right by the mall. However if they can offer the free self service laundry facilities similar to other hotels then it would be perfect.
Very well run hotel and the location is ideal as it is right by the mall. However if they can offer the free self service laundry facilities similar to other hotels then it would be perfect.
Yin Ngor Janice
Reviewed September 16, 2026Reviewed September 16, 2026
We loved our 3 day stay at this beautiful hotel on a lovely beach. The staff were charming and welcoming, especially Phumi.
We loved our room overlooking the adult pool and near the beach. Very comfortable beds, good wifi, delicious breakfast.
We particularly liked the restaurant on the beach in the evenings.
We noticed a very charming children's zone near reception.
We would love to return.
We loved our 3 day stay at this beautiful hotel on a lovely beach. The staff were charming and welcoming, especially Phumi.
We loved our room overlooking the adult pool and near the beach. Very comfortable beds, good wifi, delicious breakfast.
We particularly liked the restaurant on the beach in the evenings.
We noticed a very charming children's zone near reception.
We would love to return.
Geoffrey
Reviewed January 11, 2026Reviewed January 11, 2026