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"Cool place due to all the character and culture it has but I booked the executive suite that brings the hot tub paid extra to relax and wasn’t even able to use it because my room never had warm water in the shower plus showing up the day of arrival I got to the hotel around 2pm and didn’t get my room until 4:30 when check in was at 3pm and I never saw over 15-20 ppl in the property"

"Excelente Hotel, El Personal excepcional. Recomiendo ampliamente"

"Breakfast was good. Years ago I used to stay at this hotel and it was very nice. The hotel is not what it used to be. It's in need of a lot of updating.."

"Mostly good"

"The day I arrived there were over 100 kids easily on site. I ended up catching the flu that night during my stay. Wish there could be fair warning when booking if teams are going to show up and over run the hotel."

"El restaurante no es 24 hrs, ni hay servicio a la habitación 24 hrs. El desayuno no es muy variado, el cuarto está espacioso, la cama estaba muy cómoda y tenía aire acondicionado. Lo único es que tenía un poco de olor como si no le hubiera entrado aire fresco en mucho tiempo."

"What I always have problems with at this hotel is the parking lot, where they are not attentive to open the gate even though there is an audio button, but it is too small so you can't get the car close to the wall. On the other hand, they don't provide water to the guests."

"Location! Location! Helpful and lovely staff."

"AC was not working… toilet not flushing and got locked out of the room because door did not have good batteries. It looks like the property was lacking preventive maintenance and they have a reactive way of solving issues. It used to be a fantastic place and it just looks that is falling apart"

"As an American tourist I was not supposed to pay taxes bc I had already pay taxes when I bought the ticket. They forced me to pay tax again even though I show them proof I was a tourist. Non supportive rude staff at front desk. Breakfast was included and they refused to provide me with an early snack or a cup of coffee since I had to leave earlier. In the past didn’t charge me taxes and also provided me with some snack fruit to go. This was a clear bad example for expedia to endorsed. They...