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"Good place to stay but property needs updated too old"

"Terrible customer service"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I have written a personal mail to the General Manager explaining the issues"

"Yes, all good "

"I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation"

"Room was spotless and the staff were awesome Nice spa"

"It’s really nice and clean and staff"

"Room furniture, TV"

"Nice Staff …"

"We were visiting Bangladesh from Canada. This was by far the worst experience we have ever had with any hotel internationally. The check in time was very delayed. They could not give us a meal after we ordered one. The toilet did not flush properly, Washroom door did not close. Our room’s faucet/shower only had hot water. The staff and general manager were liars and did not give any apology. There is no shuttle service although they advertised this. I would give this place a 0 star if there was...

"The hotel was nice. The staff were very professional and helpful. Would definitely stay here again."

"The staff are very friendly and helpful. They personalise their service and provide excellent hospitality. Mr Minahj of the hotel restaurant very nice. He personally remembered my requests and followed it to the T the next day. Staff are very keen on improving their service and they are open to hear what you want."

"Stayed with family in jr suite. Excellent accommodation! Staff was extremely friendly! Shuddat was an excellent server. The breakfast menu was fantastic. Roof top swimming pool and view is one of kind. "

"Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not"

"In heart of Gulshan, Dhaka. "