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"Staff was very pragmatic and helpful"

"We were shocked to find a package of condoms provided by the hotel in our room. We didn’t realize what adults only meant until we found it."

"Wir waren dort eine Nacht zur Durchreise. Unser Zimmer war sehr sauber. Das Personal war sehr freundlich und zuvorkommend. Parkplätze sind direkt vor dem Hotel. Das Frühstück ist vollkommen in Ordnung. Würden es auf jeden Fall wieder buchen."

"Overraskende Nemt, rent og fantastisk beliggenhed ! 5 minutters gågang fra Guggenheim og promenaden langs floden."

"Ruben at the Restaurant was extremely helpful always going out of his way to make his feel welcoming."

"Top Lage, sehr freundliches Personal und eine sehr schöne Rooftop Bar. Anbindung an ÖPNV und Flughafen perfekt."

"Tolles Stadthotel. Innenstadt und Museum Bilbao von Gehry gut zu erreichen zu Fuß."

"bathroom was wonderful after being in a podunk camino town for a week"

"The accommodations were clean and comfortable. The check-in process through Whatsapp was smooth. The storage lockers (even the large ones) are very tiny if you are traveling with a family (I had the family room), and a second locker was not allowed."

"The staff were exceptional—they accommodated our request to switch to a different floor, which we really appreciated. We also accidentally left an item in our room after checking out. The hotel promptly contacted us, and we were able to pick it up when we returned to San Sebastián later that week. We were very grateful for their honesty and excellent service. The location is great and made it easy to explore the city. The only minor downside was the garbage bins at the front /side of the...

"Excellent"