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"The property was well maintained and clean. The manager was helpful. The portal to invite guests was weird, it says you could, but you couldn't. Really nice pool and beach area. The bar and restaurant were not completed and during the day you could hear construction. All in all, really nice apartment and property."

"Awesome"

"Hotel de lujo con atención de lujo"

"Las instalaciones y la limpieza son excelentes. La comida, no tan variada, y una queja, cuando llegamos, nos ofrecieron un coctel de bienvenida que JAMAS LLEGÓ, lo volvimos a pedir y las respuestas fueron, UN MOMENTITO... y NADA. al siguiente día lo volvimos a pedir, y JAMÁS NOS LO DIERON.... para mí es una falta de respeto."

"Lo único que no me gustó fue que a la hora del check out me cobraron un impuesto de $150,000 pesos colombianos que nadie me mencionó durante el proceso de reservación o a la hora del check in. Y también trataron de cobrarme por algunas otras cosas que no pedí. Como comida. Finalmente solo pagué por el impuesto. Pero nada diferente de todos los lugares en Cartagena 😂😂😂"

"We had the most incredible time at Sofitel. The staff were incredibly friendly and helpful, the resort is the perfect place to just stop and relax. It's not too big but the perfect size to make the most of it. They also offer activities throughout the day, we did a pizza making class free of charge. The beach is gorgeous but note it isn't completely private. A big shout out to Ramses who helped deliver our pizza making class in English. A huge thanks again to the Sofitel Baru team."

"I did not like this hotel at all stay at Oz collection it’s better"

"Bondo Hometel was amazing! Laura and Zara the front desk ladies were great, very welcoming and helpful. They were great with communication as well. Bondo is everything you need and more. The Feros cafe in the lobby has great food at a great value. The Rooftop is beautiful it has the best view, clean pools and jacuzzi and the bar staff is very efficient and make great drinks. Bondo is close to everything a short 8-10 minutes uber ride from the major attractions in the old city. My experience was...

"The staff, facility and the whole experience was amazing. When you are inside the hotel property, the outside world is shut down and it feels like a sanctuary of its own. I enjoyed my experience."

"Excelente"

"Room Bed. Sheets were bad. The Maids actually didnt change the sheets or Comforter and only had one sheet on the bed. Asked couple if times to change the bed completely wasn’t done. You can tell the Hilton needed upgrades to the the rooms , very outdated and old. No nice perfume odor in the lobby like top rated Hiltons Supply. Very Disappointed in this Hilton Property"

"I had a terrible scare when someone banged on my hotel room door—violently and dangerously—while I was asleep; they tried to open the door several times. I called reception more than four times and threatened to call the police before a security guard finally arrived and saw the people who had tried to enter my room. My wife was terrified, and we had to be moved to a different room, with our luggage transferred there as well. It was a thoroughly unpleasant experience; honestly, I should refuse...

"El personal muy amable, resolviendo dudas y apoyando en todo lo que se necesito En especial resaltar la actitud de servicio de Orlando en la recepción y nuestro mesero (no tengo el nombre) siempre atendiendo con la mejor sonrisa La habitación cuenta con lo necesario para tu estancia y la ubicación es muy buena, a 2 minutos de la torre del reloj y 4 de Getsemaní, realmente está todo muy cerca Lo único es que en la noche si puedes ver personas en situación de calle cerca, y eso daun poco de ...

"The property it’s very good"

"Great"