"Stayed in an old, dirty villa, towels not exchanged, smelled bad, beach is not being cleaned, walkways cleaned rarely, staff ASKING for tips, last night from our stay the staff made a party in the villa below singing and screaming till 1:30, water in the pools looked uncleaned, garbage bags stayed on the walkways with hours attracting wasps, flies etc. etc."
"Stayed in an old, dirty villa, towels not exchanged, smelled bad, beach is not being cleaned, walkways cleaned rarely, staff ASKING for tips, last night from our stay the staff made a party in the villa below singing and screaming till 1:30, water in the pools looked uncleaned, garbage bags stayed on the walkways with hours attracting wasps, flies etc. etc."
"The apartment was very disappointing.
Main light didn’t work
Toaster kept tripping electrics
Sofa bed not fit for purpose.
Table on balcony cheap and kept falling over
Had to put a chair in front of the fridge in order to keep it closed
Apartment certainly wasn’t cleaned correctly before we arrived. I had to re clean it and also found dead insects behind sofa bed and allot of dust under all other beds
Other people we knew were staying in same complex but there apartments were lovely, clean...
"The apartment was very disappointing.
Main light didn’t work
Toaster kept tripping electrics
Sofa bed not fit for purpose.
Table on balcony cheap and kept falling over
Had to put a chair in front of the fridge in order to keep it closed
Apartment certainly wasn’t cleaned correctly before we arrived. I had to re clean it and also found dead insects behind sofa bed and allot of dust under all other beds
Other people we knew were staying in same complex but there apartments were lovely, clean...
"We loved the huge apartment with a full sized oven and hob, full sized fridge and washing machine. My daughters loved the three pools and the location on the beach and close to the town."
"We loved the huge apartment with a full sized oven and hob, full sized fridge and washing machine. My daughters loved the three pools and the location on the beach and close to the town."
"Guests are rude.
Very long queues for food, you need to queue for 20mins to get anything. In order to have a balanced meal with meat & veg & salad you need to queue 3 times = 60 minutes in queues for every meal.
Food the same every day, not a great standard.
Very limited drinks, often only water available.
Sun beds always available - a huge bonus!
Water park is great fun - water very cold."
"Guests are rude.
Very long queues for food, you need to queue for 20mins to get anything. In order to have a balanced meal with meat & veg & salad you need to queue 3 times = 60 minutes in queues for every meal.
Food the same every day, not a great standard.
Very limited drinks, often only water available.
Sun beds always available - a huge bonus!
Water park is great fun - water very cold."
"Hotel nie zasluguje na 5*. Jedzenie słabe, brak obsługi kelnerskiej, drinki serwowanw w papierowych kubkach. Pokojowki nie sprzataja a po ich wizycie w pokoju pozostaje na dlugo smrod starego potu. Absolutnie nie polecam tego hotelu. Wstyd, ze Melia jako siec pozwala sobie na tak slaba jakosc."
"Hotel nie zasluguje na 5*. Jedzenie słabe, brak obsługi kelnerskiej, drinki serwowanw w papierowych kubkach. Pokojowki nie sprzataja a po ich wizycie w pokoju pozostaje na dlugo smrod starego potu. Absolutnie nie polecam tego hotelu. Wstyd, ze Melia jako siec pozwala sobie na tak slaba jakosc."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Wow--huge room, very clean and well-maintained and comfortable. Breakfast was excellent--a plentiful buffet. 2-minute walk to a sandy beach. Parking was easy. Location is not in the busy part of Sunny Beach, but off on its own (which we appreciated). Awesome value for money. We would stay again.
Wow--huge room, very clean and well-maintained and comfortable. Breakfast was excellent--a plentiful buffet. 2-minute walk to a sandy beach. Parking was easy. Location is not in the busy part of Sunny Beach, but off on its own (which we appreciated). Awesome value for money. We would stay again.
Jeremy
Reviewed October 16, 2026Reviewed October 16, 2026
This hotel is very conveniently located in the port city of Burgas, and I heard from several local people that it is considered the best hotel in Burgas for visitors from out of town. The hotel itself is very pricey relative to the standard of living in Bulgaria, but I was glad we spent the money to stay there. I booked the Junior apartment which had a hugely sized room with a king size bed and a sofa bed. The best part of this hotel was the outdoor pool (really clean water) and the 3000 sq feet...
This hotel is very conveniently located in the port city of Burgas, and I heard from several local people that it is considered the best hotel in Burgas for visitors from out of town. The hotel itself is very pricey relative to the standard of living in Bulgaria, but I was glad we spent the money to stay there. I booked the Junior apartment which had a hugely sized room with a king size bed and a sofa bed. The best part of this hotel was the outdoor pool (really clean water) and the 3000 sq feet...
Visit to Nessebar in off season, with few hotels and shops open. But Hotel Italia was close to the old town and a good base to visit churches and sites. Very accommodating staffs.
Visit to Nessebar in off season, with few hotels and shops open. But Hotel Italia was close to the old town and a good base to visit churches and sites. Very accommodating staffs.
Excellent hotel, newly renovated with beautiful Mountain views. The only issue was related to pool closure for renovations which was not communicated on Expedia’s app. Otherwise a great find for my extended family needs. Will highly recommend and stay again when in the area
Excellent hotel, newly renovated with beautiful Mountain views. The only issue was related to pool closure for renovations which was not communicated on Expedia’s app. Otherwise a great find for my extended family needs. Will highly recommend and stay again when in the area
The Hotel was perfect for what I needed. It was close to the lakeside park, within walking distance of the beach. With easy transit from the main train station. The hotel had much to offer. A pool, a spa, a fitness center, and multiple restaurants and a bar. My sea view room was spacious and clean. Comfortable bed. The breakfast was extensive, decent quality. The only issue I had was that the music from the bar continued into the night. And it came through into my room as a slight muffled sound....
The Hotel was perfect for what I needed. It was close to the lakeside park, within walking distance of the beach. With easy transit from the main train station. The hotel had much to offer. A pool, a spa, a fitness center, and multiple restaurants and a bar. My sea view room was spacious and clean. Comfortable bed. The breakfast was extensive, decent quality. The only issue I had was that the music from the bar continued into the night. And it came through into my room as a slight muffled sound....
Stephen
Reviewed September 27, 2026Reviewed September 27, 2026