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"It was my wife's 70th Birthday, the hotel was excellent but very expensive. We booked the brazilian restaurant, that's when things started to go down hill. We were shown the table and left to wait. We thought we would get a quick chat on how things worked regarding the serving of the meat from the server. But no, we sat for 10min and ignored. My wife decided to go get a plate of food from the buffet. A server came up and apologized for our wait. We ordered drinks, I went to the buffet and got...

"They have an online kiosk system that requires you to scan your drivers license. Seems unnecessary and what happens if the system data is sold to a 3rd party broker etc. Then what?"

"I liked the proximity to the OLG theatre and casino plus the falls. The room was spacious. However, there were light bulbs burnt out. The shower did not work well. The switch from tap to shower was faulty. Stained chair and missing part on the faucet. Also my room faced the city and the noise of the many air conditioners on the roof was loud at bed time."

"My stay was excellent. I would plan on doing it again."

"Great place in very good location with all amenities required. Parking is 2 minutes away and staff are overall helpful. Breakfast is o.k. and rooms are fairly noisy from hallway-traffic, AC and fridge. Showers are old style with limited water pressure. Overall good value for money considering location and other options."

"Located in a perfect location."

"Security on strike, no real help from staff or Expedia, hours to get into property with vehicle"

"I attended a conference at this hotel this weekend, and given the premium price, I expected a much higher standard. Unfortunately, my experience was very disappointing. The cable TV didn’t work, the shower was either burning hot or ice cold, there was no drinking water provided in the room, and the room itself felt dark and dirty. I also ate at the onsite restaurant twice and found the food quality disappointing and significantly overpriced for what was served. What was most concerning was...

"I loved it. They help make my 50th birthday trip amazing!"