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"The best hotel"

"The jetted tub was great and the room was roomy. My complaint is that over 3 days they only made up the room once and we had to ask them to do it. We also had to ask to have the garbage cans emptied and even then, they didn’t empty them all. Two of the towel holders fell off the wall and the safe was left locked. It was a beautiful room and the view was spectacular…just a bit short on housekeeping and maintenance. The staff were helpful and courteous. Maybe it was an especially busy time and...

"The hotel was perfect for a trip to Niagara Falls. Location was ideal for everything!"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Love the hotsprings"

"Very helpful staff"

"Terrible soundproofing. It honestly felt like trying to sleep in the middle of a busy market. I could clearly hear people walking and talking in the rooms above and next to us, which made it extremely difficult to rest. The door was also very difficult to open and use properly. Overall, the room was uncomfortable and the experience was extremely disappointing. I would not stay here again."

"The hotel was above average. Clean, nice indoor pool. Cons; Signage primarily in French with no English translation. Also, takes up to 45 minutes to get to Old City because of extensive street construction. The restaurant was average but understaffed. I’m"