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"The beach wasn't 100%"

"I rarely leave negative reviews, but I feel future travelers should know what to expect. We specifically booked this resort expecting a luxury experience, but unfortunately it was one of the biggest disappointments of our trip. The room was extremely outdated and had a strong musty, damp smell that never went away. It honestly felt like the room needed a complete renovation. The biggest frustration was that we learned the neighboring RIU Guanacaste has been fully remodeled, while this property...

"Really enjoyed our stay, accommodations were clean, comfortable and spacious. The food was amazing, plentiful, flavourful and really good variety of options. The staff were all great, very pleasant and willing to be helpful whenever needed. It’s a smaller resort than we are used too but ideal for the purpose of sun, pool/beach and relaxation! Both my husband and I enjoyed our time there and would definitely return."

"Everything was amazing, the food was meh they definitely need better food choices or changes. Pasta and chicken every dinner!"

"Great service and food. They really take care of you at this resort."

"The setting was nice, views and the lush grounds. Rooms were subpar. Had to move rooms because racoons in walls and ceiling. Italian restaurant was an utter disaster. If a true Italian was to go in to this place, that would throw the food in the walls. My wife got extremely ill.Buffet was also a disaster. Mystery meals always. Omelette cooker was not trained and has no business cooking, no English. Same for the Snackbar chef no cooking skills and no English. Will never book another stay at any...

"Alejandro and Yucsan are the reason I would return to this Waldorf property. Extremely helpful and clearly passionate about their jobs. I’m self employed so I know first hand how difficult it is to find staff of this caliber. Wonderful experience thanks to truly wonderful people."

"Wonderful stay and location. Housekeeping kept removing our robes for some reason but other than that everything was stellar."

"DO NOT STAY HERE Our stay was booked from June 3rd to June 10th, and the problems started almost immediately. What should have been a relaxing anniversary trip turned into a week of complaints, room changes, and unresolved maintenance issues. On June 3rd, we checked into our room and never even had the chance to fully unpack. Within hours, we found cockroaches, bugs, and spiders throughout the room. The lights were not functioning properly, and the refrigerator did not work. This was our first...

"Beautiful room, very friendly staff and the food at the restaurant was delicious."

"Amazing property, such helpful and hospitable staff and the breakfast and food (two dinners we at the restaurant) was excellent! Just a 5 min walk to the beautiful beach. Very relaxing stay!"

"The room was clean with great AC. Bathroom was also clean and the property was good for a night stay closer to the airport. Breakfast was included !"

"The workers were great, friendly and helpful. The room was incredibly small, we had the room with two twin beds. The space between the beds was about a foot. Two people could not stand in that space. Incredibly difficult for two people to maneuver around in."

"Staff was amazi"

"Best hotel stay ever.."

"Staff was absolutely amazing! The restaurant located in this resort is phenomenal. It really was a treat for us to stay here."

"The people were so nice and accommodating. Large room and only a 1 min walk to the beach. They have free parking, good air conditioning and good food. We came for 1 day but stayed 4 we liked it so much"

"Very happy with our stay, very affordable accommodation very close to the beach with a nice breakfast in the morning and the staff were lovely to deal with. I would highly recommend."

"Clean and pretty property. Room was clean. There was some ants, lots of mosquitoes and geckos in the room but i guess that’s inevitable since you’re surrounded by nature and especially since the door has a very big gap on the floor. Really glad there wasn’t bigger bugs. The breakfast was $10 and it was delicious. The staff were very nice. The only thing is that the shower had super hot water and wasn’t sure how to get it colder. Turning the knob didn’t make a difference. Overall it was a good...