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"Beautiful property. The staff were friendly and helpful. The Tabacon hot springs access was incredible as well. I would highly recommend this property. Worth every penny."

"Todo excelente! Pero estaría bien una zona de solo adultos y la música no tan fuerte"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"Todo excelente. Muy lindo. "

"Room is clean, quiet, private…room service pretty impressive, considerately, all staffs are friendly."

"We had an amazing experience at Arenal Observatory. The staff was super friendly and bilingual. They even left special treats in our room for us :D Transportation was easily accessible and the trails were beautiful and well maintained. The restaurant served delicious food and has a great view! I highly recommend booking the shared casona. The rooms were spacious and clean and it has a small observation deck right next to the entrance! My only complaint is I wish there was a microwave and fridge...

"We loved the staff especially Dehbar. The food was spectacular! The pools were ok, not all of them were working. We had an issue with our sliding glass door not locking. We also had an issue with reservations. The person we were speaking with was unreasonable and unaccommodating. We were overcharged double and not refunded. "

"Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…"

"Great location and hotel that provided wonderful services during our stay. The hot springs were amazing and we had a beautiful volcano view clean room. We were very excited to see many animals on and surrounding the property like the horses and donkeys!"

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"The stay was a highlight of COSTA RICA travel. This property gives you a chance to enjoy the combination of a wonderful hotel stay (with breakfast included) and hot springs. Take time and enjoy hot springs in combination with cold water swimming pools. You can spend 2-3 hours in the evening, and same time in the morning just after your breakfast. "

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"Breakfast was the only thing that needs improvement. "

"We loved staying at Hotel Mountain Paradise! The view from our room was amazing, and birds were always singing outside our patio. The restaurant at the hotel was also great - we loved starting the day with the hotel breakfast. Pool was also a great amenity! Staff were all very friendly and helpful"

"Breakfast was excellent and everyone was laid back and friendly. Good location a short walk from town. Loved it!"

"La habitación muy linda, cómoda y limpia, la comida en restaurante deliciosa, la mayoría del personal amable."

"This is a beautiful place in the middle of the Rainforest with an impeccable view of the Arenal Volcano! The rooms are divided among separate dwellings for each group (example: 200s, 300s, etc) They offer rides to different areas of the property, but I took the opportunity to walk to must places within the property for some exercise. Nothing is really that far! Just remember to use your bug repellent when walking around outside. The view of the Volcano depends on the day. The moment I arrived,...

"Is a beautiful place with kind people and excellent service"

"Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse "