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"Room was clean. Shower water goes hot/cold in internals. Hai dryer was too weak and low power - I had to let my hair air dry;"

"Very nice hotel in the heart of historic Segovia, nice views from my room at least, very friendly staff . Right next door is Villena Restaurant, excellent choice if you like gourmet food, reasonably priced, very good service."

"We came at the start of the fiesta in Salamanca & really appreciated the central location of the hotel, everything is walkable, no need to que for the security inspection before all the concerts, lots of good restaurants & shopping. The hotel staff are so polite & helpful."

"Excellent value!"

"The staff is extremely helpful and courteous beyond what’s expected of the chain hotel’s"

"Everything was great!"

"We booked this hotel for our anniversary expecting a luxury experience, and while our room was comfortable, the pool area was beautiful, and the front desk staff were kind and helpful, the overall stay fell far short of the price point. Our experience at the Gastrobar terrace completely ruined the trip, the service was atrocious, we were repeatedly ignored, and when I asked for a menu, I was rudely told to sit back down. On one evening, a waiter named Juan Carlos actually scolded us in Spanish...

"Great"

"Location, Location, Location"

"The building is beautiful and special. Easy parking. Nice to walk around."

"Nice stay, but lot of traffic noise on the roadside where our room was."

"Beautiful hotel in Avila, the rooms are spacious and the bed is wonderful and comfortable, the breakfast is typical European buffet style but the service was very good I highly recommended this property"

"A bit too old"

"Needs to be renovated"