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"Rooms are clean. Overall, facilities are clean most of the time. Restaurant staff are slow. They are OK at first when you are seated; after that, you do not see them for 15min. No difference if you are at the buffet or restaurant. They should close their dinner restaurants. They are no better than their buffet-style one. The buffet one is even better. Their Asian one is just wasting the food. Mexican and Italian are still buffet-style and not that Italian or Mexican. Steakhouse requires...

"long distance of walking required throughout the property. long wait for shuttles. No beach towels at the entrance to the beach area, need to walk far end of the pool to get one. Mitra restaurant had buffet but replenishments of the food was horrible. Small quantity placed. low quality liquor. Must purchase upgrade to get premium liquors. Specialty restaurants were excellent, food was outstanding and the service was great. Rooms were comfortable and clean. You must ask for beach chair at the...

"This resort lived up to our expectations. It was more expensive than other places, but they lived up to the expectation and went above and beyond in many different areas. We went for a honeymoon and they gave us many upgrades and made our experience really special. Food prices are high, but if you’re smart, you can still enjoy your time and pick some lower cost items that are fantastic."

"Property is outdated, pictures on website do not reflect current property status. Does not have multiple restaurants. Mold , everywhere."

"Pools were excellent"

"Everything was amazing, I can’t wait to come back with my whole entire family, this resort exceeded my expectations"

"Staff were great! Amazing service"

"We had a great time here, everyone was friendly and helpful. Our pool side bartender Ceaser was the best!! The rooms were clean and housekeeping did a great job. They even gave us fun designs with our blankets! Food was delicious and they were very accommodating. Very relaxing and family friendly atmosphere"

"Everything was great!. Except for being harassed on the beach since it was public to everyone it seemed. But it was a Great relaxing paradise with animals (monkeys ) all over. not much todo at night tho. (Lacked entertainment and night life or shows). But it Definitely worth the price, the staff and bartenders were great! I was a little disappointed in there not being a 24/7 sports bar but luckily we found everything we wanted to watch on the few TVs they had and in the room. No hot tub...

"El hotel espectacular,muy limpio y sus piscinas termales 100/10,los tragos en todos sus bares muy buenos al igual que el desayuno."

"Great stay in La fortuna. Close to everything and beautiful grounds. We stayed in the Chato suite and it was awesome. People were all nice and even took us to see a sloth on the grounds. Breakfast was great. We would definitely recommend and will be back."