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"The resort is well presented, clean and tidy. Breakfast was surprisingly good; it might be better to set it out in three sections. A toast area, hot food and cold food, so people didn't queue at the wrong place. Pool areas are lovely and clean; the cabin was nicely presented and clean. The only thing we didn't like was that we went to the sports bar for food on the first night; it was very loud, and we were told they had stopped serving food early and were closing early. It wasn't...

"Head of kitchen was rude the rest of the staff wher great and really helpful. Drops of blood on mattresses cover & dead flies in ceiling light. And bins under the window kept us awake . Reception staff wher lovely all but one when we arrived."

"Shame there was a charge to use the jacuzzi"

"Just needs to be better all over."

"_"

"Clean room, plenty of parking, staff were great, close to everything"

"We can see from the hotel that the owners have not long took over. the room was clean and had enough room to move about. The windows need another curtain as we had to pin the middle curtain down to block out the light. The bathroom has be updated .but the shower cubicle could do with an extra clean in the corners . The kettle could do with being put higher as I had to get on my knees to brew up lol. And lastly the bed was very comfy but please add a few more pillows as the ones that were there...

"Caravan was very clean, location was really good, site had everything you need, pool, chip shop lovely bar/pub"

"Great place close to popular tourist locations in North Wales"

"Nice property, nice location, good helpful staff, lovely food in the restaurant, rooms were nice, spacious and modern. The staff on reception and in the restaurant were exceptional, we never really had any intervention with the other staff as we were a fly by night visit. I would highly recommend this beautiful resort."

"This is a very old hotel and it feels quite run-down. The atmosphere was a bit scary, especially at night. It didn't feel very welcoming or comfortable, and I don't think it matched my expectations. I would recommend checking recent reviews and photos before booking."

"Tolles großes Familienzimmer, sehr nettes Personal und leckeres Frühstück - großartig :)"

"Excellent lovely breakfast too"

"Staff always excellent and great service by everyone. Stayed here 3 times in last 2 months and 1 more to go in September and no problems at all. Room good size and has mini fridge, complimentary waters, iron & ironing board , sky TV and free car parking as standard which are pluses."

"WARNING! DO NOT BOOK IF YOU ARE ASTHMATIC! We booked Cabin 25 (Lark) to celebrate our anniversary, but the stay was completely ruined by the appalling condition of the accommodation and the complete lack of action when I reported it. On our first evening I discovered extensive visible black mould around the shower, on the shower curtain and bathroom ceiling. I then inspected the rest of the cabin and found mould on the studio curtains and sofa bed, together with a significant build-up of dirt...

"One thing I forgot about visiting the UK in a heatwave, older hotels do not have air conditioning, it was perpetually hot in the room. I asked for and received a very dusty pedestal fan which when turned on for the first time garnished the room in a cloud of dust. Room 16: Small things like loose wall sockets, loose and sagging shower curtain rail, fluid marks on the wall by the bed, open closet with very few hangers (for a longer stay such as mine) and, given that the window was always open for...

"Abbiamo soggiornato nella camera family. Letti comodi, bella finestra che dà sul garden bar, ma il bagno è molto datato e l'abbiamo trovato sporco. Colazione ottima"