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"Checking in, or even reserving in the first place, can be remarkably difficult if you don’t have a smartphone. My check-in agent was wonderfully helpful, and eventually figured out a way to provide me with the necessary “key” in spite of my iPad-based reservation. Still, prepare yourself for a bit of a struggle…"

"Room was nice and clean. Staff were very helpful. Only downside was there was no A/C but hotel did provide 1 fan to each room if required. Would definitely recommend and stay at this hotel again."

"Great location, very comfortable, clean room with a good size bathroom. Air conditioning in the room was great. We got good coffee from the onsite cafe and found the luggage room very handy. It was our second visit and would definitely recommend it to anyone."

"Great location, helpful staff, decent food options and views of Big Ben, we had a two bedroom suite which was spacious and worked perfectly for a family of 4!"

"I would only stay there again for a very short visit. The bathroom is painfully small, and the air-conditioning is poor. But the room was exceptionally clean and well maintained."

"Staff were pleasant and some very helpful, buffy breakfast is available very tasty and there are options the issue I had was it was the same option every day so if you're there for 5 +days like I did you don't want to eat the same thing every morning. Location and access to transportation is excellent. There is a free shuttle outside of the hostel ( it's not a hotel). Which takes you to the bus, Uber boat or tube ( train). Restaurants, museums, everything within close distance. Negative: room...

"My husband and I loved this hotel. Great location. The staff was very helpful and accommodating. Room was clean. Great breakfast selection. Would definitely stay there again."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"The RIU is a fantastic choice if you are visiting the London Victoria. You can literally see Victoria station when you walk out the front door. Easy walking distance to Buckingham Palace, St James Park, Westiminster Abbey, Big Ben and Trafalgar Square. The hotel is clean, modern and features an in-suite bathroom, ac, a hairdryer and coffee. Ice is available from the bar on the first floor. The breakfast buffet, located right across the street, is vast, featuring hot and cold choices, a...

"It was attractively modern and clean and in a great location. The front desk help was great. The air conditioning was very good too. However, the room should have had a least one chair and a small or a fold-down table, a phone to call the front desk, instructions for the safe, and an additional outlet."

"The room was dirty, only the bedsheets abs the towels were clean, there wasnt even a hand towel. There was no kettle in the room. There were pubes in the shower and lots of dirty marks on the walls."

"Very nice location, clean rooms, friendly staff!! Highly recommended"

"The location was amazing it is close to the train station. Plenty of good restaurants and pubs."

"جميع الخدمات متوفرة ولكن الاثاث قديم وكذلك فرش ارضية الغرفة والمصاعد تصدر اصوات مزعجة"

"A"

"Really nice area"