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"Excellent location. Friendly staff. Great room"

"Good size rooms, comfortable bed, decent breakfast, great staff "

"Beautiful and spacious hotel room in the heart of downtown. Nice bathroom, with a well maintained shower. Plenty of hot water. Fridge, microwave, dishwasher, stove on site for your convenience. The hotel is right in the heart of downtown Birmingham, and the whole downtown is walkable from the hotel. 5 stars!!"

"George was wonderful thank you very accommodating "

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"Only one person behind the bar after returning from a concert it was quite busy I probably waited about 15 minutes to get served Maybe look at having extra colleagues when concerts are on or multi tasking so someone who can drop in and assist as necessary "

"Excellent staff, decent location. Our first two nights of a three night stay were faultless. On the third a wedding party arrived and the noise from the neighbouring room was astounding. They were not shouting but “drunk loud” and the inter room soundproofing was found out badly. Shame really. "

"Lovely hotel. Ideal for the Utilia Arena. Would definitely recommend "

"Perfect for business meetings on Broad Street with a quick visit to the shops on the Metro"

"I had to move rooms as the toilet seat was broken but the receptionist was very helpful and it was not a problem. My second room was comfortable, clean and all amenities were working . Breakfast service was excellent. Great location to all inner city amenities."