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"The location is good and stunning views. the rooms are not kept well and bathrooms were moldy tile. Not good housekeeping."

"The hotel has a very unfriendly policy of presenting you with an unexpected bill for using the car park as soon as you arrive. The pool was closed for maintenance and no prior notice was given for this. The rooms are not cleaned on a daily basis and this is only explained in a letter you are presented with on arrival. The staff on the front desk did not explain anything. We asked for our room to be cleaned and needn’t have bothered because all they did was replace the toilet paper that had...

"It was cheap and cheerful"

"Had a slow drain on the shower, due to the way the shower isn’t a tray this meant water flooded the rest of the bathroom. Reported to be reception and this wasn’t fixed. Had to use a towel wedged against the shower door and then turn the water down. Asked for more milk sachets (two for a family room with 4 isn’t enough) at reception and got directed to the bar, had a huge wait whilst they faffed around serving just one person - god help anyone if ordering a round then! A bit unclear at...

"Room was to small for 3 people. Breakfast was terrible"

"Nice hotel in a great location. Not too far away to walk into the city, and bus stops nearby as well if you dont feel like walking. Staff were friendly and helpful. Room was nice enough, only gripe was the air con wasnt great, so room was quite warm at times."

"Great atmosphere and excellent and clean room. Beds only double but adequate. Good breakfast and relaxed environment. Bar staff specially Coco was most cortiouse and polite bar tender ever with exceptional knowledge. Only issue we had was had confusing information or lack of it before checking."

"Always great"

"Alles entspannt und super Zimmer für Rollstuhlfahrer."

"Confusing name, but a decent hotel. Efficient use of room space. Excellent breakfast."

"Room was filthy, dust, dirt and cobwebs. Bathroom smelt like poo. Sink leaked. Entire room smelt of damp. Bed atrocious. The pillows were flat as pancakes and very old. Fridge didn't work. Staff friendly."