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"This was our fourth stay at the Crescent, our first under Champneys’ ownership. As locals we are invested in the building, having followed its restoration over the years, not least with considerable financial help from the county and borough councils. We booked our stay some weeks ago through Expedia - I selected a room we had used before and paid full price. I didn’t delve for the ‘important information’ which is further down the screen. Therefore, we were astonished on arrival to find we...

"Expedia listing did not say the room I booked was basically a basement prison cell without the benefit of a window. Horrible. No one answers the phone at this property. When you call the number on Google you get charged, even if you hang up the moment you hear the voice saying you’ll be charged. Car Park blocked by bad parker , despite telling the front desk, car did not move so I had to park off site. Never stay at any hotel managed by this chain for the sketchy phone system alone. I have...

"I love staying here, lovely setting in the middle of the peak district. Some of the rooms are a bit tired though and could do with a coat of paint"

"Alles was goed. Alleen het ontbijt was twee of drie keer nogal chaotisch geregeld. "

"Good for what it was "

"Beautiful place to go to stay amazing service. "

"Everything about our hotel stay was superb food was very good. Amenities were great especially the swimming pool and gym"

"We would highly recommend. Great spacious room and ensuite with double shower. Excellent amenities in the room. Very comfortable bed.safe and quiet. Easy parking."

"​I am writing to formally lodge a complaint regarding our stay from May 15th to 17th, 2026. What was meant to be a relaxing family retreat resulted in severe distress, unacceptable hygiene failures, and unexpected financial costs. ​Upon a late check-in on Friday, our room was infested with moths and insects crawling on the carpet. The reception staff were incredibly helpful and professional, doing their absolute best to reassign us to the 7th floor. Disappointingly, this second room suffered...

"Great location but little noisy during the night."

"Great room! Clean and comfortable, only wish there was hair dryers in the room but the staff did explain you could get them from reception! You get more than you pay for!"

"The staff were friendly, the setting beautiful, the pool clean and relaxing and the breakfast set me up to have a lovely stay. "

"High Tor comments: I fancy we caught the High Tor at a time when it was going thru a change period. - the grounds outside needed a gardiner - The building needed a good paint job, especially the windows (maybe replacing) - I think we were the only customers that first day, only my car in the car park! - There were staff available but except when we checked in we didn’t see anyone stationed at the reception desk - not even for checkout! - We ordered breakfast for the following morning and we...

"A nice modern hotel. Clean and comfortable on a main road that will allow you to travel out to a bunch of different riding and hiking spots conveniently. Staff were friendly and as mentioned it was lovely and clean. Only recommendation would be to bring some earplugs if you’re a light sleeper and you happen to be in a room looking out on to the road. The windows are thick but seemingly not enough to block out noise from passing vehicles. "

"Brilliant hotel, good price compared to other hotels in area.Only fault was I wished they had kettle for tea/coffee in the room, but drinks were available at reception 24/7. Very satisfied with everything else would stay there again, highly recommend! Staff helpful and friendly always around to help."

"Was the perfect hotel while traveling for business! Will be back!"

"We booked a superior double room, which is in theaon building. It was very tatty and in need of painting and updating. Very dated with a lack of plugs near the bed, none near the dressing table to plug in the hairdryer. One usb port. Dirty window dressings. A really old, dirty and damaged devine base. Breakfast was ok at best, not much choice and the mini chocolate muffins were dry or stale. The coffee was absolutely dreadful. The hash browns were oily and also not crisp because they had sweated...

"Would stay again"

"Nice hotel, staff were extremely helpful and friendly! Crabtree and evelyn toiletries."

"Wonderful room in a good location to the Botanical Gardens. Cosy, all amenities including toiletries and lovely fresh pastries with beverages in the morning. Highly recommend. You might get noisy students outside the building in the night though!"