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"This was my first trip alone. Sadly my husband passed away in December. Whilst dining I was sat next to a couple who were given preferential treatment. I was feeling quite vulnerable anyway and was just ignored. Everyone should receive the same treatment. Also my meal was very poor."

"A lovely stay in a beautiful hotel with an excellent spa. The facilities in the spa are first rate and the opening times mean you can make the most of this during your stay. I also liked the fact you could get ready in your room and had the rooms and flip flops there ready for you. Our room was beautiful. Very comfortable and clean. Only downside was breakfast. It was okay but some items were missed off out cooked breakfast and the quality didn’t match the setting. The hotel bar is beautiful and...

"Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,"

"Great location. Charming old building. Very helpful staff. Parking outside hotel. Good breakfast with great choice including healthy options. Very quiet room. Spacious room and bathroom."

"Lovely room , biscuits were a bag of crushed biscuits though, we had noise from downstairs balcony f'ing and j'effing so we had to close the windows and get the fan out, and could still hear them. we asked for a late check out but building work going on so my daughter couldn't nap so it was a bit pointless. Couldn't fault the actual room though, it was lovely."

"Our room had a fantastic view over Matlock Bath. It was wizard themed and would suit families looking for good value for money."

"Nice room. Very helpful and pleasant staff. One of the two lifts out of order for longer than one might have expected. No USB ports in room!!!!"

"We have stayed at this hotel quite a few times and always have a pleasant stay. Hotel is spacious, has lovely garden settings to walk out, rooms are spacious and clean with comfortable beds, Staff always pleasent and helpful and we have never had any issues. Pool area and steam and sauna rooms are great, although can sometimes get quite busy. Not yet used the spa facilities or the huge golf area as our stays are normally eat, quick pool usage, breakfast and go. Highly recommend"

"I stayed here with colleagues whilst attending a corporate golf day. Whilst we ate in the Clubhouse at the organisd BBQ, the food was extremely well prepared and tasted good. The hotel rooms were very clean, fairly spacious with adaquate refreshments on offer. I've stayed here several times and the price reflect the standard of what you get."

"Very impressed, hotel and facilities were excellent."

"Very clean and convenient."

"I liked everything about the hotel. I found all the staff were extremely helpful and friendly, the room was very clean and the bed was was very comfortable to sleep in."

"Lovely hotel, good central location"

"We stayed here for our daughter graduation and really enjoy the setting. Breakfast very good and priced reasonable."