"I had trouble getting ahold of the property, and ended up having to jump through hoops to ask some simple questions.
Which made it hard to get yo get ahold of the shuttle- so I got to drag my bags up 240 stairs.
Everything was just a little bit more difficult."
"I had trouble getting ahold of the property, and ended up having to jump through hoops to ask some simple questions.
Which made it hard to get yo get ahold of the shuttle- so I got to drag my bags up 240 stairs.
Everything was just a little bit more difficult."
"We lived tge service, location. The food was scrumptious and hosy even gave us a taste of her homemade ume sake. Delish. We hVe been trying to find one lije it but they all paked compared to hers. Our room blew ur minds! River view with our own hot spring. Unfortunately it was sivhoy we cuf not enter. Told the owner. We were able to use it thr next morn after kids calmwdzs"
"We lived tge service, location. The food was scrumptious and hosy even gave us a taste of her homemade ume sake. Delish. We hVe been trying to find one lije it but they all paked compared to hers. Our room blew ur minds! River view with our own hot spring. Unfortunately it was sivhoy we cuf not enter. Told the owner. We were able to use it thr next morn after kids calmwdzs"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I saw someone share photos of this Onsen on instagram and had to see if they had rooms available. I’m so glad I did! The property is stunning, the staff are incredibly warm and kind, and the food was exceptional. I got a room with a balcony over the fish pond and a private bath and I enjoyed every second of my stay. I will absolutely come back the next time I am in Japan.
The trip from Tokyo was about an hour by train, and the Onsen has shuttle that will pick you up and drop you off when you...
I saw someone share photos of this Onsen on instagram and had to see if they had rooms available. I’m so glad I did! The property is stunning, the staff are incredibly warm and kind, and the food was exceptional. I got a room with a balcony over the fish pond and a private bath and I enjoyed every second of my stay. I will absolutely come back the next time I am in Japan.
The trip from Tokyo was about an hour by train, and the Onsen has shuttle that will pick you up and drop you off when you...
Nadia
Reviewed September 28, 2026Reviewed September 28, 2026
Great experience, staffs were very nice, food was good, the room was clean and beautiful, they gave me the Sakura room, it's amazing! Also, you can drop by some near by attractions, like the waterfall (~1.8km hiking trail), the lake, etc. Will visit again :)
Great experience, staffs were very nice, food was good, the room was clean and beautiful, they gave me the Sakura room, it's amazing! Also, you can drop by some near by attractions, like the waterfall (~1.8km hiking trail), the lake, etc. Will visit again :)
Zhuo Jun
Reviewed November 7, 2026Reviewed November 7, 2026
This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....
This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....
Glenn
Reviewed January 16, 2017Reviewed January 16, 2017
An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!
An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!
Victoria
Reviewed February 15, 2024Reviewed February 15, 2024
This was the last place we stayed during our honeymoon trip to Korea and Japan — we had the "Japanese Style with Open Air Bath B (Take)" room which was massive and featured an outdoor bathing area with piped in hot spring water. We had an amazing host who explained everything about the room, a spectacular dinner was included, and overall a really magical evening. Definitely worth the cost. Still thinking about our time there...
This was the last place we stayed during our honeymoon trip to Korea and Japan — we had the "Japanese Style with Open Air Bath B (Take)" room which was massive and featured an outdoor bathing area with piped in hot spring water. We had an amazing host who explained everything about the room, a spectacular dinner was included, and overall a really magical evening. Definitely worth the cost. Still thinking about our time there...
Matt
Reviewed November 21, 2016Reviewed November 21, 2016
We enjoyed this hotel during a brief getaway during the summer to escape the Tokyo heat. The hotel is located in a very nice location in old Karuizawa (Kyo-Karuizawa), close to many nice restaurants and little shops, while also being very quite. Rooms are very large and modern, the hotel has its own hot spring (onsen), and high speed internet is free. Very friendly staff and a large and tasty breakfast buffer. We definitely plan to visit again.
We enjoyed this hotel during a brief getaway during the summer to escape the Tokyo heat. The hotel is located in a very nice location in old Karuizawa (Kyo-Karuizawa), close to many nice restaurants and little shops, while also being very quite. Rooms are very large and modern, the hotel has its own hot spring (onsen), and high speed internet is free. Very friendly staff and a large and tasty breakfast buffer. We definitely plan to visit again.
Mr. Ban runs a great guesthouse. If you're not vegetarian, get full board. It's a bit hard to find. Directions: Take bus from stop 1A at Nikko Train Station. Get off at stop 13. Walk up hill past Saitoh Dental Clinic. Walk to end of high stone wall on right. Continue past grassy area on right. A 2nd stone wall begins. Take right at first opening and bear right. Gasthof Ami is the big house at the far end.
Mr. Ban runs a great guesthouse. If you're not vegetarian, get full board. It's a bit hard to find. Directions: Take bus from stop 1A at Nikko Train Station. Get off at stop 13. Walk up hill past Saitoh Dental Clinic. Walk to end of high stone wall on right. Continue past grassy area on right. A 2nd stone wall begins. Take right at first opening and bear right. Gasthof Ami is the big house at the far end.
Gary
Reviewed January 29, 2025Reviewed January 29, 2025