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"Nice vibes, private quad was nice for my group. Water was hot n stayed hot. In DT so if you're a light sleeper it probably isn't the best but if you're a heavy sleeper like me it's fine."

"This is a great place to stay! The food, service, and amenities were great. I will be staying here in the future for sure!"

"My room was old and simple. Because of that, some people may not like the room at all."

"Loved the rooftop bar!"

"We absolutely loved everything about our stay here! We will definitely be back!!! Thank you!"

"I booked three rooms at this hotel for a speacial occasion trip to celebrate a graduation. At check in I asked if one of the rooms could possibly have some kind of view of the city. I was quickly told it was not possible as the hotel was sold out. I was very sorry that out of the 100's of rooms in the hotel they could not have accommodated even one of the three rooms booked and the check in clerk was not friendly about it. For this reason and the overall appearance of the hotel I would not...

"Room was large,"

"Amazing staff, safe location, and beautiful property! If and when I return to Chicago, I will be staying here!"

"Great location and friendly staff. Free coffe! But the rooms were tiny and no place to store food (no fridge). Ok shower and bed but very smal bathroom sink. Not possible to open the windows but perhaps that’s normal in Chicago. Barely any room to walk in the room and no desk."

"This hotel is in a great location downtown. Very walkable area. Parking ramp is attached to the hotel so very easy parking. We ate breakfast at the restaurant/bar area and it was good. Not crazy expensive. Rooms were clean. Elevators are fast and there are enough of them so very short wait times. Even on the 15th floor, the sirens are still pretty loud and woke me several times, but welcome to the city :). Shower water pressure was good. Bed was comfortable. Cost for the hotel was...

"Great place to start a walking tour of downtown Chicago, get great coffee across the street, or lunch in Greektown, see the nightlife on a weekend. Parking is conveniently located just next to their drive up plaza drop off location."

"Best location on Michigan Avenue"

"I genuinely felt welcomed and felt comfortable being there and enjoyed my stay!"

"The room was large and comfortable. However it was located next to the elevator and so there was constant noise because of that. The plates, glasses and mugs were not enough for three guests - we had to ask for more. The air-drier provided was not working. The location of the suites is nice and very close to bus service. The biggest disappointment was the breakfast. I would describe it as average at best. Coffee was awful, from a 24-hour dispenser located in the lobby. Virtually undrinkable....

"Great place with reasonable rates and clean rooms in the heart of the loop"

"The property was clean.The website was deceasive about parking, which is $55 a night about the breakfast, which is $28 extra.And it should have been a lot more clearer than it was on the website. Howe.\n Ver, the beds were very, very comfortable and the rooms were clean. The hotel is extremely huge and like a maze. You get lost easy."

"Everything great!"

"All Team members were friendly and focused to help us in any way possible - starting when we pulled up to the property. Thank you for making our stay so special!"

"We thought we'd give the Arlo a try, since it looked promising online. The room was good in terms of space and cleanliness, but incredibly dark with hardly any natural light. Thankfully, we were only there for one night. If we had been there for much longer, the lack of light would have been an issue. Breakfast was mediocre, service was the same. One waitress worked the entire restaurant, which was full. Needless to say, nothing was moving that quickly."

"Nice and convenient location great location."