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"It bc was good"

"Great location and nice hotel, very helpful and friendly staff."

"Just basically our flight got canceled and they wanted to keep the $700 for the room because we could not make it out there. I just feel like that was unprofessional of them because it’s not like it was due to our fault"

"Amazing property"

"You get what you pay for. Decent location and good price for a weekend where you have the Air and Water Show, Bears preseason game, and Cubs vs St Louis happening on the same day. As mentioned price, location, and availability all are positives as is the restaurant off the main lobby for breakfast. Negatives are very barebones room with window air conditioner, very limited electric outlets and no usb access. Coffee pot has such a short cord that I had to plug it in by the outlet on the wall by...

"I had an amazing time at the hotel. The employees were helpful and the rooftop view is amazing."

"Everything was nice! Hotel was beautiful, no pool was the only thing I didn’t like."

"The property is well kept up and clean. Staff was very helpful on a couple of different occasions."

"We stayed on the 9th floor twice. Both rooms smelled like mildew. It felt like the carpets were wet and it made the room and hallways smell. It also seemed like maybe pets had stayed in the rooms. The shower pressure was terrible—a trickle at best. The balconies looked dangerous. The gym was nice and we booked it for the convenience to our daughter but we will not stay there again"

"The location of the hotel is excellent on Michigan Ave. Everything is super walkable and easy to get to from the hotel. There are lots of restaurants that are very good and close to the hotel."

"Ac didn’t work great. And the elevators was a hit or miss"

"The room needs to be remodeled. The hotel is nice but the rooms need to updated for the price. It wasn't as clean as I expected either."

"You can smell the history along with the musty damp old walls. The charge for facility fees is ridiculous. Rooms are small. No room for anything near the sink. Good location is only positive."