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"Not for me. It was like a hostel, but $450 a night. All the lighting was dim and yellow, and the shade in our room was broken, so it was a struggle to even get natural light. The dim bathroom fixture also buzzed loudly. There was no fan in the campground-inspired bathroom, the elevators were incredibly outdated, and when I went to the front desk to ask for an extra pillow, I was told they didn’t have any more pillows. I went to the desk in person because there was no mechanism to call from the...

"Immaculately clean is totally inadequate to describe how all spaces looked!! And, “I’m here to serve YOU” tone and attitude of the staff was ever present!!!"

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"No water sold in the hotel. Instead they tried to upsell me in a package that I didn’t need. Think you need to change that policy. Our entire group of 4 rooms were disappointed."

"The hotel was clean for the most part. Corridors smells like soap because I truly believe the housekeeping works hard to keep them that way. Unfortunately the hotel was just old and needs much needed upgrade. The bathroom was looking noticeably old too and the water in the bath area needs to be at certain angle to release enough pressure and hot water. Still doable and workable with but maybe not for $600 a night... Our room ended being family suite which we didn't realize upon booking much and...

"There isn't a coffee machine in the room one is supposed to be in the lobby but although the machines there were 4 there wasn't any tea or coffee pods."

"The breakfast, location, and staff were amazing."

"Really loved the gym facilities and brand new peloton equipment, room was very nice just small same with the lobby and cafe amenities but the staff was great"

"Great location! Clean hotel with a beautiful pool area with outdoor turf to relax and play games or just relax in the loungers. Definitely would stay again the next time I’m in Chicago!"

"Great location"

"mosquitos in our room"

"I had an amazing time in Chicago, not one complaint. Everyone was pleasant and my room was clean."

"It is the BEST hotel that I've ever stayed!"

"They lied about the room we booked. Payed for a king and got a room with 2 standard beds. Front desk person didn’t care at all and wasnt helpful."

"I thought the staff was excellent as they helped us with the baggage along with letting us check in a few hours early. They had another convention or something that was meeting in the lobby and everything went smoothly and uninterrupted.. make sure you get the breakfast too because it’s as good as it gets. I would recommend it again."

"This is a lovely property in a great location. It's within walking distance of many things. Everyone was nice and welcoming upon our arrival and recommended some things to do and Places to eat. I really enjoyed my stay and would return."

"The pillows wasn’t great, the rooms smell wet and could use updating, bathroom are very small"

"Great location and helpful staff."

"Loved the location. Fitness room was a little disappointing because it’s small and the there are only 2 peloton bikes, but one was out of commission."

"Had an amazing stay and absolutely loved our room and the staff- wonderful!"