Find Hotel Wedding Venues in Gurnee, IL

"Usually, I booked with this hotel because it’s close to my work and all my friends but the last two times I worked with this hotel first day was OK second day with this winter at Chicago. I have no heat in my room. I talked to the front desk since morning. I told them there is no heat in my room he told me they will fix it, but they didn’t until I came back to my room at night. There is no heat I back to the front desk. I told them the room it’s freezing. There is no heat in my room. I cannot sleep at this room. He told me I can’t do nothing if you want to change your room. I have all my stuff in my room but anyways and second day it was OK. Second time I booked with this hotel also as usual because it’s close to my work and everything everybody when they book the hotel they checked where they come with the hotel on the website. They said it’s Smart TV when I came to room. I told them it’s a smart TV but their remote control it’s not smart. Can you give me one? He said I don’t have anyone. I can’t do nothing. Wait until tomorrow to change the room for you like what of the other room they don’t have this remote control he told me I cannot do nothing right now because I don’t have the remote control. Smelling of their rooms are very bad not cleaning good bathrooms. You can see hair everywhere. Bed smelling nasty weird also shampoo, body wash conditioner smelling very weird. I don’t recommend this place to anyone."

"Soon as we got to our floor I mean the marijuana was so thick and bad I had to take my son to the room immediately,just from inhaling it ,if it was just me ,but family’s and kids I mean come on,then the girl on duty came up and was like wow,so we packed up and we’re gonna leave but they would not refund my money,so she moved us to the 4th floor ,then the nightmare continued are heater had a wire just hanging on the floor in 419 and was so loud you couldn’t hear the tv unless it was blasting and you couldn’t sleep with it on but if you turned off it got cold so a no win,the pool was filthy and hot tub as well which ok have pictures and video if I can post ,you only have so much time to get away and when you do this is the service from la Quinta inn or how Wyndham represents its property,I’m amazed wouldn’t even comp a night stay ,they said all they could do is give me 40 dollars back lol,will never stay at a Wyndham or la Quinta again ,will go back to Hilton like I should of ,the lights were out on most of sign coming off of highway which should have told me how they really don’t care about the appearance or their hotel,do not stay here until hopefully they get their act together and show some pride representing Wyndham or la Quinta inn ,nobody should have to deal with marijuana so bad when kids are present or filthy condition and think that adding so much chlorine will clean it,Wyndham executives should have to put their families here for a night "

"Bed sheets were dirty, but I ask front Desk for new ones and stuff where very nice and bring clean ones for me. "

"Dod not have housekeeping for 2 days of our 3 day stay. Had to call each day"

"Clean cheap room in a safe area near the airport. Comfortable bed and pillows. "

"Average "

"The room is clean, complementary breakfast was good and the staff was very helpful "