Find Hotels with an Indoor Pool in Gurnee, IL

"Staff was nice.. I just want to start off when we got to our room the cleanliness did not hold to par. I found stains on the bed skirt and also the blanket. And when we looked under the bed there were a pair of pantyhose and garbage. Then going to the bathroom the sink had a stain on the marbled area. And the shower head was disgusting... and we were woken up from some guest in the hallway with the police at 2am. It was just very loud. "

"Dirty room, changed rooms. Check your beds, under the sheets were disgusting and not washed. Breakfast was typical hotel. Elevator was taped together inside. Room wasnt serviced until i asked, had to go down for t.p. and towels. "

"I was a chef for 20* years and I must say this is ABSOLUTE GEM! Excellent customer service is rare these days so when I receive it I am extremely grateful. The staff here is extraordinarily amazing and gracious. Very helpful and always met with a smile - made me feel welcomed & at home - but even better. The food is amazing, especially the complimentary breakfast - in particular the custom made omelettes - Chef Isabella is the best! (Tip her well!). Vey accommodating and takes extra care of her guests. Front desk staff as well are super friendly in particular Steve & Lydia. Well done! Keep up the great work and excellence in customer experience!"

"Breakfast has many options. It’s included with the stay. All is fresh and replenished often. "

"Yes"

"Great activities for all ages . Need more staff on the floor actually guiding people to rooms and activities. More signage needed . Family friendly. Need food areas to be opened later they close way too early . "

"Super breakfast and convenient location at a decent ratr."

"Average "

"nice place clean room cool everything especially around it- lots to do"