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"Outdated property, cleanliness was average, there are better properties around that area"

"Good location for where we needed to be in the city. It’s a very dated hotel. "

"Hotel is in a good central location near many of the main attractions. Room was spacious and clean. Nice bar downstairs, there is also a rooftop bar, but that is only open in after Easter in summer. Buffet breakfast is included and that makes it very good value. Hotel also has a gym/ Not too many amenities in the room though. "

"The hotel was very clean. The staff was friendly and very helpful. Would definitely recommend staying here."

"👌"

"We pre-purchased the breakfast, but the options that they had were limited and overpriced. Everything was premade and frozen.. If we knew beforehand what was offered, we wouldn’t have purchased that."

"The hotel was better than I expected due to some reviews I had saw online! I really enjoyed my stay here! "

"Not clean, worn off properly "

"The hotel is great for families of all ages! "

"Try to pay more and get a better hotel. "

"Very good, would stay here again!"

"This hotel provides the basics no amenities you have to pay extra for breakfast and any amenities you would like. "

"Didn’t go, but finding parking kind of sucked"

"This hotel is always a nice spot. My go-to in Chicago. It is consistently clean, the food selection at Hoyt’s is great and Juan is a wonderful server there. I typically arrive late but my room is always ready and I have no issues with amenities or location in the city. Love Royal Sonesta"

"Los bagels del desayuno deliciosos"

"Bar was stocked up & clean "

"3/5 stars, mainly because the air conditioning did not work in our room, but staff did provide a fan. The seal on the shower was broken and led to the floor getting very wet, but not a huge concern. Some dust and crumbs left on surfaces, but nothing of major concern. Overall a pleasant stay, just wish the AC would've worked. "

"Great breakfast."

"The hotel main lobby is so beautiful! The pool was great and warm for the cold weather. Everything is walking distance. "

"I had a good stay. My room was clean and had decent view. If you are a lite sleeper I wouldn’t recommend as it’s right next to the train tracks and might be too loud for some. I recommend that if you stay you might what to consider bringing an extension cord to charge your devices as the outlets are very limited in the room. The staff was very friendly and pleasant "