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"Great location and nice hotel, very helpful and friendly staff."

"Good area to walk around with stuff to do and close enough to walk to stores to get essentials. Also amazing restaurants in walking distance. The only things that I didn't like were that the shower did not get hot, it was just lukewarm and water maintenance until 11 to 6 but that was probably the reason why it was under maintenance. But other than that it was pretty good. I'd stay here again"

"Found a HUGE roach (we have video-it was 3-4” long) in the bathroom and management didn’t want to help in any way. They wanted us to fill out a form and call maintenance. We were there for one night! The room should have been comped or at least offered a free night next time to town, and an apology by the General Manage….didn’t happen."

"Fantastic stay"

"Always a great stay at Freehand! Staff is always friendly and the location is absolutely perfect!"

"Nice place, great location, super friendly and helpful staff, but man the food in the restaurant in the lobby is lousy. The breakfast buffet is a ok, but the lunch and dinner tasted like high school cafeteria food."

"We were only staying one night, passing through Chicago, the facility was top shelf in all aspects."

"Déjeuner incroyable. Propre et très beau."

"Service poor"

"I had a basic double room with basic amenities. No complaints. Staff was helpful."

"It was good! It’s incredibly inexpensive so in a lot of ways you get what you pay for. The location was amazing. I would definitely stay here again!"

"Breakfast is not really breakfast. Coffee machine and some pastries that looked stale"

"Good beds and shower"

"Will stay again"

"The staff was amazing."