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"Really great place "

"I think what stood out the most was how attentive the staff was at every area of the hotel, from the check-in, to wait staff, housekeeping and pool attendants. Everyone looked like they enjoyed working at Velas and passed that energy to every vacationer. "

"Everyone was wonderful! Food was great and rooms were clean! Building overall could use some upgrading but other than that customer service was great!"

"The staff Manuel at the front reception and Jesus at check in were extremely pleasant and professional. They both made check in easy and none stressful. The grounds are extremely well maintained and our room was beautiful "

"Perfect place to spend 2 weeks in the sun! Close to plenty of walkable places if you want to get out of the resort. "

"Wonderful stay "

"Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well."

"4.5/5 Staff at CPG were outstanding. Always very helpful and courteous. Even during the events of 2/22‐2/24, they worked admirably. Rooms were well kept. There were only a few areas that could use some attention, but nothing was dirty or unsightly (the a/c in our room was a bit loud). The food was better than I thought it would be. The buffet always had enough variety that everyone in our group was satisfied. Location is good. We walked 10min to the marine terminal for our excursions. There is a...

"Several return travelers we met here had one word to describe it: consistent. The resort is consistently high-quality, the staff are friendly, the food delicious, and the rooms clean. Our experience was the same. Our family of 4 stayed comfortably in 1 room and enjoyed watching for whales from our ocean-view room. When we'd go to breakfast, Felipe knew our kids wanted his special chocolate milk with cinnamon. He also served at the cevicheria, which we ate at every single lunch because the menu...

"We really enjoyed our stay, and the price was just right. "

"Todo excelente, comida, personal, vista y la estancia !!!!"

"The staff at the resort are amazing. Great location and food."

"Love the resort!! Clean and friendly!!"

"Great location, awesome faculty. Very friendly staff"

"This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend. "

"Room / view/ staff and food were all wonderful !! I stayed in the south tower which had a wonderful rooftop pool / bar ..all the food was wonderful and the spa was fantastic and beautiful.. will definitely return "

"We truly loved our stay. The only issue was the elevators. The food choices were amazing and the staff was always friendly and helpful. We will look at staying here again."

"Our room had been renovated and the room was very nice"

"Very nice room, friendly customer service"

"Amazing!!"