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"Hotel is inside the shopping mall. Very convenient "

"Had a great stay at The Westin Desaru Coast Resort. The environment is very relaxing, with direct access to a private beach and a clean, beautiful infinity pool. Breakfast was satisfying, and the room was well-equipped and exactly as shown in the photos. Special thanks to the staff and security team for their kindness and prompt help when we misplaced our phone—they were very supportive throughout. Overall, a pleasant stay with friendly service. Highly recommended!"

"Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!"

"The toilet floor was very slippery."

"This homestay is part of a condo. Unfortunately, there was a strong sewage smell in the toilet and drilling during the day. The paint in the rooms was also peeling. On the positive side, the location was convenient, the pillows were comfortable, and the towels were clean. Other than that, we would choose to stay somewhere else in the future."

"Best hotel in JB currently"

"Excellent location "

"Nice. A lot of shops."

"Had a wonderful stay! Room was clean and comfy. Staff were friendly and always welcoming. Breakfast has a good spread of variety. Highly recommend to stay here! "

"All items in good condition & staffs helpful & friendly. Pick up my smart watch & immediately hp me. Thanks alot. Will book with u when visit JB"

"Clean room"

"Yes "

"Decent breakfast with store to cook eggs and also noodles section. The in house video uses all staff for the production - good idea. Near the kotajail and zoo so a worthwhile visit while staying here. Compliment to Citra and Sham - friendly and welcoming. The room is relatively near just some piping sound in the room on and off from room 524."

"Excellent service esp the sport club folks 👍"

"Excellent service, friendly staff. "

"Breakfast buffet is excellent with plenty of options. Very comfortable stays and many local shops nearby for food options and little shopping."

"I was bitten by Inserts on my hands and neck and we found inserts on the bed. Also, we were assigned on level 27 and every morning when the sun shine on the windows, it has the air pressure loud bangs sound which didnt allow me to sleep well. The locations is very near to KSL and may eateries. "

"The breakfast meal is good and the choice of food is excellent."