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"This property looked nice on line, but definitely not what I expected and then I was charged $20.00 for absolutely NOTHING. I tried to contact the property or customer service and got no assistance what so ever. Never again will I book at this hotel."

"I have a very good time and the rooms where very comfortable and the staff was excellent i would go back"

"The hotel rooms are extremely nice."

"The property is dated, the parking lot is a construction zone in the front of the building full of rocks. There is parking in the back, but rain will cause puddles in parking spaces. There are locals walking around the parking lot, so it makes it look like it may not be the safest place. We didn’t have any issues though. The website pics are not accurate. The inside lobby was clean, the rooms are dated and some rooms smell like moth balls. It is close to the bridge to get to Cincinnati, but not...

"staff was super! breakfast was great"

"Staff very helpful"

"The building and rooms are nice and modern. But, definitely no typical Embassy Suites. Front Door was stuck, poor water pressure, breakfast was below par, wifi was weak. For an Embassy Suites, very poor."

"Overall it was not very clean. Looked very ran down. Had cockroaches in our room and stains on the restroom walls and ceiling. Toilet was wobbly and shower curtain had holes in it. The staff was ok. Did not clean our room. Had to be requested to clean our room. One plus was that it was close to down town and easy access to freeways."