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"I was incorrectly charged for an international phone call I did not make! The staff refused to let me leave and were extremely unhelpful. I had just had surgery on my foot and they said they wanted £300 for a wheelchair. We then asked for help with our bags due to my surgery and they said they didn’t have anyone to help until 7pm… it was 4pm. Just extremely unhelpful, I have complained to the hotel asking for a refund for the call and they are yet to respond."

"Not recommand if you have any expectation for a good quailty hotel"

"room is too small and no space to prepare food and the freezer is not working"

"Good service. Clean room."

"職員非常有禮貌"

"The staff was very courteous and helpful. "

"總體而言，很好 ，相當滿意"

"Everything is good"

"I didn't particular like the location. The hotel is OK,"

"The location of the hotel is near the center of Kowloon. There is the MoKo mall just right next to it that you don’t even need to walk outside to access the mall. There are plenty of shops in the mall and it even has a theater in it. Overall I will say this is definitely the place we will stay next time if we visit Hong Kong again."

"Na"

"Great location and a very enjoyable stay."

"Very convenient airport location with free shuttle bus service."

"Good location, near MTR, near ladys, jade, night temple Market. The only problem was the bed, too hard to have a good sleep"