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"I have never stayed at a place like this before where leaving was hard, not only are the stuff super welcoming and knowledgeable but they also provide excellent customer services. As for amenities, you will feel at home. I truly fell in love with this place <3"

"都ホテルと言えば、老舗で四つ星ホテルなので、コンシェルジュの窓口を設けているのかと思っていましたが、無かったまたは 分かりにくかったです。 自動チェックインのマシーンで人を介さずチェックイン出来てしまうので、早くて便利でしたが、以前のように良いホテルは スタッフのカウンター越しの笑顔とサービスに触れてチェックインしたかったです。 窓口対応なら、事前に質問したいこと(朝食は予約していないが直接行けるのか？また祇園祭りのこと等)がその時解決するのにとも。部屋からホテルフロントに繋がる番号すらわからなく、携帯電話でホテルに聞きたいことを聞いたり。お客さんの知りたい最低限の情報がもっとわかりやすい形になっていてほしかったです。 また部屋にシャワーキャップがありませんでした。置いて欲しかったです。"

"Excellent hotel with all the amenities needed! The property is very clean and well maintained, and the staff were extremely nice and welcoming. The breakfast buffet is delicious and you can select an additional entrée. The gym was nice and spacious, and the onsen was perfect. We really enjoyed our stay and would most certainly stay here again."

"朝食が美味しい。部屋もきれい。"

"Wonderful boutique hotel in great location, amazing food (breakfast and we also had dinner). Lovely welcoming staff and great bakery and roof top too. And we made use of the washing machines and tumble dryer for a small fee!"

"A somewhat luxary experience at a reasonable price. We enjoyed the free ice cream and drinks numerous times. There was a free craft where we painted wind chimes, a nod to a local wind chime festival, that the family loved and made great souvenirs. For the most part everything in the room was great and comfortable. The location is mostly very good but the 5-10 minute walk to the train station does get repetitive, but it's good value for the money and everything you want for food is nearby. I...

"Property very well maintained and clean. Nothing bad to say except that there was only one machine to do laundry on our floor and it was occupied every time I went to try to use it. Had to walk to a laundry mat to wash my clothes. The other down fall is thar the nearest convenience store was a block away."

"Loved it ! It was so convenient to travel everywhere"

"Stayed in the deluxe twin family room for our party of 4 which had plenty of space. Great location, close to shopping, restaurants, and the Sanjo train station which made it easy to hop on the Keihan line."

"This was the best hotel we stayed at during our trip to Japan. Everything exceeded our expectations, from the warm hospitality to the excellent facilities. The rooms were spotless, well maintained, and the beds were very comfortable, making it easy to relax after a full day of sightseeing. What really stood out was the breakfast—it was outstanding and definitely worth trying. The chef does an amazing job, and every morning we looked forward to it. The staff were exceptional. They were...

"スタッフさんは皆さん親切で､施設も清潔感があり安心して宿泊する事ができました｡ ありがとうございました。"

"とても良かったです"

"Abbiamo soggiornato in questo hotel (nuovissimo) e ci siamo trovati davvero molto bene. La posizione è buona, comoda a tutti i servizi: fermata della metropolitana, autobus e konbini sono raggiungibili in pochi minuti. L’hotel offre diversi servizi molto utili, tra cui distributori di bevande calde e fredde e una lavanderia con asciugatrice gratuita, davvero comoda soprattutto per soggiorni più lunghi. La camera era spaziosa, pulita e confortevole. Un ringraziamento speciale va al personale,...

"The staff are so nice and very helpful. We have a bigger room and I like it that it has a washer and dryer. And the toilet has its own room separate from the shower room."