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"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Very good, clean and comfortable room with plenty of storage space and it had a very good TV. Excellent breakfast with plenty of choice. Helpful members of staff. Convenient location, parking at the hotel was available and the tram stop is right outside the hotel."

"Yes everything you need and nice breakfast"

"Excellente situation mais bruyant la nuit (proche de concert square donc selon l’orientation de votre chambre ça peut être un sujet) Personnel très accueillant et agréable. Très propre et correctement équipé. À Savoir pas de petit déjeuner sur place mais une kitchenette dans la chambre qui s’avère pratique."

"Note that the majority of ‘Classic Rooms’ are lower ground with a smaller window and little natural light. I did not feel the photos represented this, however Alex at front-of-house was really great at handling the situation and worked hard to find me an alternative. Unfortunately the only above ground classic room had one side of the bed against the wall which we found incredibly unusual and took me back to my student days. So in the end we upgraded and the manager kindly did this at a...

"Wonderful hotel with great staff "

"Lovely hotel, reception lady was very helpful, Can’t fault it’s location right in the downtown area of Liverpool "

"Good location, good parking for visiting. "

"Breakfast was excellent The workers were really friendly and really helpful"

"Excellent hotel with friendly and helpful staff. Handy for Lime St Station and the City Centre. "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"Location was fantastic Breakfast could have been better"

"Very old fashioned hotel, needs a total revamp "

"Grand hotel with a good position for amenities and theatres in the North area of town "

"Check in was very efficient . The corridors smelt of wacky backy! The rooms were ok. Breakfast was ok the bacon was overdone but everything else was nice. ok stay for what we wanted it for."

"Gutes Frühstück mit frischer Auswahl. Freundliches Personal. Zimmer sauber und grundsätzlich mit einer guten Ausstattung. "

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."