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"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Breakast couln't be faulted. Bar was excellenr"

"Arrived and the first thing that struck us was the 10 or so steps at the front door to get up to the reception area, not easy for older people with a heavy suitcase, we then stood around 10 minutes waiting to check in as there was no staff at reception. Then told that parking was £10 per night which we hadn’t seen listed anywhere, we also had to pay a £150.00 damage deposit (Refundable) which we also knew nothing about, we’re in our 60’s, we’re hardly going to wreck the room! We did consider...

"Excellente situation mais bruyant la nuit (proche de concert square donc selon l’orientation de votre chambre ça peut être un sujet) Personnel très accueillant et agréable. Très propre et correctement équipé. À Savoir pas de petit déjeuner sur place mais une kitchenette dans la chambre qui s’avère pratique."

"Beautiful breakfast setting if you include breakfast in your stay. If you decide to just eat from the self-serve buffet it's not worth it. Breakfast is worthwhile if you also order food from the hot cooked menu so definitely try both options "

"Wonderful hotel with great staff "

"Clean rooms.. breakfast was good. Unfortunately we were in the side where building works were taking place.. our view was of storage containers and we were woken at 7am by the workers "

"Good location, good parking for visiting. "

"Breakfast was excellent The workers were really friendly and really helpful"

"Free car park Spacious room but bed had clearly not been moved as there was rubbish under it Stayed in 551 - no warning that despite double glazing you hear every word of announcements at line st station - try and stay at front of hotel. Check in staff were very helpful. The young male who checked us out needed a little bit more training. Good bar attached to hotel. Didn’t eat there but restaurant was quite busy. "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"Location was fantastic Breakfast could have been better"

"Ideas? Maybe refresh the entire building! Wish I’d stayed in a premier in , it was that bad! Do not stay here"

"Grand hotel with a good position for amenities and theatres in the North area of town "

"Check in was very efficient . The corridors smelt of wacky backy! The rooms were ok. Breakfast was ok the bacon was overdone but everything else was nice. ok stay for what we wanted it for."

"Gutes Frühstück mit frischer Auswahl. Freundliches Personal. Zimmer sauber und grundsätzlich mit einer guten Ausstattung. "

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"Yes staff were very helpful "