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"I was extremely disappointed with my stay at this hotel. The room was not clean or properly maintained. The towels and bedsheets were dirty, the doors did not close properly, and there was even a hole in the wall that opened to the outside. Considering the island is full of mosquitoes, it’s not great that there wasn’t proper closings. This was not only unpleasant but also raised serious concerns about cleanliness. Also very loud ongoing construction early in the day next to and above our room."

"This hotel is very similar to the Nômade in Tulum, which we also visited and enjoyed on this same, 2-1/2 week trip. The grounds are a jungle, with torch-lit paths through palms and ferns; dining is on the beach; breakfast is an amazing, multi-course affair; staff is lovely, warm, multi-lingual and helpful. Bikes were freely available and really useful; multiple classes and interesting programs were available every day, but lounging on the beach and enjoying the incredibly warm water is a must-do...

"They play the same music and too loud"

"An absolutely beautiful setting, with friendly staff and great cocktails! We stayed for three nights in November and the weather was perfect, so we got to make the most of our stay. This hotel has the most beautiful view of the beach, with private loungers that were not too crowded during the day and is a very relaxing setting. Thank you to all of the staff for making us feel very welcome."

"Staff was amazing-Thanks to Mike and all the crew! Javi, Ana, I'm sorry I can't remember everyone's name!"

"DO NOT BOOK HERE!!! There is a sewage smell and major construction on the neighbouring property dawn to dusk a few feet from our room. The roads were impassable by foot due to rains. The restaurant food is terrible. We left early for a better hotel and the Mystique front desk refused to approve a refund even though I paid for a full week at their front desk. They said my contract is with Expedia. They gave me numbers to call for the hotel’s Operations manager and reservation desk. ...

"L’hôtel est magnifique, les chambres super belle est bien entretenu. J’ai adoré mon séjour. La plage est belle avec live show de musique. je reviendrais sans hésiter"

"The staff was super attentive and the property is well kept. The sunsets from the rooftop pool are amazing!"

"Beautiful property"

"La relación Precio -Calidad es muy buena. El diseño del Hotel , no es de alta Gama o gran lujo , pero su Calidad de Cumplimiento con su estándar es buena. La ubicación en Playa es lo que más me gustó."

"Had a great wonderful time. Cannot wait to return."

"Perfecto!"

"All Great"

"La habitación estaba limpia y bien organizada, muy cómoda y fresca, nos recibieron con toda la información y fueron muy amables en facilitarnos contactos para taxis, tours, restaurantes."

"I loved the view of the beach in the morning and the location."

"Personal amable, habitaciones cómodas y limpias, muy buena ubicación los restaurantes cerca a el hotel muy recomendable"