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"The large warm pool is always my fav. Our supper and breakfast meals were delicious. Our bed in room 1103is dipping in the middle. I didn’t tell staff but probably should have. Maybe they read this. The property and grounds were being used up with people enjoying the sun."

"The receptionist at check-in left a very negative first impression. She made no eye contact and spoke to us in a low voice with her head down looking at her computer so that it was very difficult to understand her. Short curt questions and replies leaving the distinct impression we were inconveniencing her. Ruined the total impression of the hotel."

"About the pool area, there supposedly a mat or any anti-slip thing. It’s so slippery."

"La chambre est spacieuse mais très vieillotte. Par exemple, ils utilisent encore des lecteurs DVD. Les meubles sont très abîmés, la moquette est sale. Les couloirs qui mènent aux chambres sont très sombres. Le hall de l'hôtel est hideux. Seule réussite, le lit est confortable."

"Definitely not a $240/night hotel. Very dated and the carpets were moist and dirty. Won’t be back."

"Great stay and close to all our shopping/entertainment. Shower floor and grout was needing a bit more TLC"

"Hotel was extremely busy only one young lady ending the breakfast bar. She was run off her feet. People were complaining that she couldn’t clear tables fast enough clearly need more staff when hotel is booked, especially during the summer months. The food though was excellent."

"staff"

"Lovely hotel near downtown city center- great park and walking path adjacent to hotel. Good restaurant on site with room service."

"Great place"

"Just had enough time to get a bit of sleep. Ask for a wake up call. But did not get one, but I had the alarm clock so no worries there. Shuttle was on time. Made the flight with a hour to spare. Thanks Pat "

"Excellent front desk staff , very accommodating and helpful. When asked to changed rooms, diligently assisted to meet my needs, pleasant and helpful, It was unfortunate that the hot tub was out of order , would be great to see it working next time :)"

"Comfortable, clean, and high end ammenties."