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"Excellent staff across the board — friendly, English-speaking, and genuinely attentive. Early check-in after a long transatlantic journey was a small miracle and much appreciated. Room was comfortable if not exceptional. Solid choice for Reims. Two nights of “final/final” at the bar with Mateo, and we would do it again without hesitation. Terrific storyteller, skilled mixologist, and generous with recommendations. He made a superb Vesper and knew the Bond backstory behind it — which always adds...

"Goed gelegen. Comfortabele en schone kamer met een heerlijke douche. Vriendelijk en gedienstig personeel. Goed ontbijt. Het kraantje in de WC werkte helaas niet, maat dat is niet onoverkomelijk. "

"Parkplätze waren direkt am Eingang ausreichend vorhanden. Der Empfang war sehr freundlich, das Personal zuvorkommend. Im Zimmer waren ausreichend Getränke vorhanden, all inclusive. Der Spa-Bereich war sehr angenehm. Tee und Nüsse à volonté."

"We enjoyed our one night stay. Our room was spacious with great amenities. The room and bathroom were clean and it had good amenities. We got room service and the food was good. The coffee provided in the room was delicious and nice to have with some local pastries. Having on site secure underground parking was convenient. The only negative was the location is close to some construction but they didn’t work through the night, so it didn’t interrupt sleeping. "

"Room is very clean, staff is nice"

"Staff were lovely and welcoming. Room was spotless. Also a great location. "

"The property is fine to stay for a quick overnight trip. The staff were nice. Unfortunately, the rooms weren’t in the best conditions with broken fixtures around the room. The location is right off the city center, which is great if you enjoy the night life of Reims. It was very loud due to many people partying until about 2-3am. The breakfast was fine. It’s better to find a cafe nearby. "

"El personal y el servicio es excelente. Recomiendo el hotel "

"Paid in advance for the room but when we arrived staff announced there was a e100 deposit for the room. They refused to give a room key until this was paid, they then refused to release the monies until the room had been cleaned. If the hotel needs to do this to their guests I shudder to think what type of guest they are getting there. I would not recommend this hotel. "

"A traditional chateau set in a beautiful location. An escape from daily life. Very picturesque. The staff were very helpful and on hamd to help with ordering taxis and drinks and any to answer any questions we had."

"One of the best hotels we have had the privilege of visiting. The property and rooms are beautiful and extremely well maintained and managed. The staff is professional and very kind. Could not ask for a better experience!"

"Excellent position in the village, amazing staff extremely helpful and welcoming to the hotel, and provided great advice on availability of restaurants in the village and Epernay. Very secure garage for parking and a good breakfast choice. Pool. Looks great although we didn't use it. Highly recommended.. "

"Lovely new place to stay in Epernay. Great location and a nice mix of old and modern"

"Perfect location for exploring Reims. Friendly check in. "

"This was our second stay at the GHT. The staff are very friendly and professional with good English. The room was comfortable and more than we were expecting. parking at the rear of the building is very safe, although there is on street parking outside the hotel, for a small fee. Breakfast was very good too, more than ample for a good morning's tour of Reims. Should we return to the beautiful city of Reims we will stay at GHT again."

"Toilet had really bad smell time to time. "

"All 5 star all around. Amazing place. We had a great room with lots of space and amazing views. The restaurant food was Michelin star type. We enjoyed our stay and look forward to coming back."

"From the moment we arrived at Le Royal Champagne Hotel & Spa, everything felt effortless and perfectly curated. The reception team was warm, attentive, and handled check-in with a level of ease that set the tone for the entire stay. The concierge service was exceptional, proactive, knowledgeable, and genuinely invested in elevating our experience beyond expectations. Our Garden Suite was simply stunning. Spacious, beautifully designed, and opening onto serene views that made every moment feel...

"The hotel was very clean and the staff were welcoming. The rooms are small but adequate. It’s a charming little hotel, just a 10–15 minute walk to the city center and very close to the stadium. Great location overall. "