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"Property couldn’t have been better!!! Every aspect of the resort was perfect!!! "

"El hotel es muy bonito dentro del concepto que manejan, las albercas, la Caleta y la alberca natural son excelentes y suficientes para todos los huéspedes. Algunos aspectos que mejorar son el check in que fue muuuuy tardado, mejorar la variedad de platillos en el restaurante buffet y muy importante ser claros con la cafetería que existe en el hotel que no está incluida dentro del plan de alimentos. A pesar de lo anterior es un hotel muy recomendable, donde pasarás unos días muy relajados."

"Hotel is great. Evening restaurant choice is limited and menus are limited as well specifically for vegetarians. The hotel is away from the beach. They have a beach club but the sea is rough and red flag for swimming. Entertainment team is great. Day time buffet choice is good."

"Pro’s - Beautiful property! Aesthetically pleasing. Rooms are beautiful! - Xplor, Xenses and Xenotes are all awesome! The excursions are definitely worth doing and worth the price! Con’s - room service wait time and quality was hit or miss. Getting them to answer the phone for it was also a challenge. We ordered one night around 9pm and were told it was about an 80-90 min wait! Like I’ll be asleep by then! And we were! - Tub takes forever to fill and was not user friendly at all! Had to call...

"Room and amenities are fantastic. Every restaurant the food was delicious. Lots of pools. The parks, excursions and transportation were great"

"Everyone was so kind, the staff was great and the resort was very clean. We loved our room and it was such an amazing experience. I’ll be booking here when I come back every year in the future. "