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"Muy bien"

"Limpiar las lositas de la ducha y mejorar los postres. Por lo demas todo excelente."

"Nous recommandons à 100%! Le resort est très beau et propre. Le service est très bon. Parfait pour les familles. "

"Nice family friendly resort. A little dated but super clean. "

"food is average... coffee is terrible"

"Everything was absolutely awesome and the Riu. All the staff was just amazing and so welcoming and accommodating. "

"Good pool options, good food options (a little bland but still good) service from staff was good. Hotel itself was clean and easy to access. Loved that It was on the beach and you can swim in the ocean. Wish they had a little more at the snack bar. And maybe add shuttle service to local areas for tourist to visit easier. "

"The best customer service"

"Todo excelente"

"Excelente 👌 atención de todo el personal."

"The room was clean. The staff was very nice and the pool and sports bar food was good."

"All the food was fresh, the staff was courteous and very attentive. There wasnt a moment where I felt unattended. The whole resort was great!!! Hoghly recommend for those with an open mind. "

"The bungalows over the water were beautiful! It’s a wonderful experience without a long flight. The staff are friendly, very helpful and efficient. The food was wonderful!"

"Very nice. The beach are is smaller than expected but the pool and restaurants were awesome"

"Todo excelente"

"Comida muy regular"

"Everything about this place was amazing. The rooms were nice, the food everywhere was incredible and the service was top notch. We spent a couple days at the pool by Pizzeto and were served by the most incredible person, Sergio Garza. I would go back just to be served by this man, he made sure you had the best time and best service. Highly recommend."

"If you are heading to Emporio, make sure you are patient, as you will definitely have to wait a long time at check in. I waited standing in line 1h15min to check in (That's not a typo nor an exaggeration!), and it seems it is normal for this property. I booked an all inclusive via experia that seem to have disappeared, so i had to pay for it again, and my ocean view turned into a building view! Staff is always nice and super friendly, but the staff at the reception needs more help and need to...

"We had an amazing time at Moon Palace The Grand! There were so many activities for both the kids and adults, which made the trip fun for the whole family. The food was absolutely amazing with so many great options, and the service was excellent from start to finish. Everyone was so friendly and attentive, and they really made our stay special. We can’t wait to come back!"

"We enjoyed our stay with my family"