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"We arrived at 2 and were told we could not check in until 4 unless we paid $50. We went back at 5pm and the room still was not ready. It’s the middle of May. The hotel was NOT very busy. Waited another 1/2 hour for the room.Staff was not too helpful but they did not charge us the extra fees. And then our room was never cleaned. We are repeat customers. Not sure we will return"

"Loved it"

"My toddlers loved it. "

"Very clean . Staff were pleasant and helpful."

"Room was very clean and comfortable. Great location to walk to the show at the Casino. Front desk staff were very helpful regarding recommending restaurants."

"We had an issue with a third-party booking, and it took about 30 minutes for staff to locate the reservation I made for my family and get us a room. Be careful when relying on the pictures on Expedia, as they may not accurately reflect every section of the property. If you stay on the North side, the rooms are newer and amazing. The South side, however, definitely shows its age. Despite that, the staff were friendly, and the facilities were exceptionally clean throughout our stay"

"Our room wasn’t very clean, especially the bathroom. The breakfast buffet was fair. The woman working at the buffet was delightful and very hardworking! The staff is great but the property looked much better in the snow back in March."

"Always a great place to stay!"

"."

"It’s a good experience"

"Breakfast had limited options"

"The breakfast buffet was excellent"

"Love the place, stuff, property, food, beautiful room Thank you "

"There were bed bugs on my son. When I tried to get compensation they were not helpful. I would like to speak with someone"

"The most wonderful place to stay! "

"Loved the location"

"Would gladly return our first time there "

"Breakfast so good "