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"First time going and it was a good experience "

"The breakfast is absolutely terrible. I’ve been to many hotels with with free breakfast and never seen something so terrible. The eggs were watery and legit had water in the pot. The oatmeal was soupy water. And the Canadian bacon was a piece of ham barely cooked. And the French toast forget about it it’s just a piece of bread that they put some butter on and heated up. And the coffee just gross. Don’t let me mention that restaurant on property it’s nasty. It’s the same cook who makes the...

"Restaurant food is very good"

"We liked the hotel’s location and quiet atmosphere. We appreciated the fact that we could hop in the car and be on our way to downtown without any hassle. Our room was already clean and ready when we returned from our daily forays. I must say that the checkout young lady was professional and very friendly. I guess this attitude helps a lot in a service industry like hotel service. We would definitely return in the future to this location and recommend it to friends."

"The concierge was extremely helpful and friendly! The room was very clean, spacious and comfortable!"

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back."

"It’s a very nice!"

"Housekeeping did not come to clean the room until 5pm"

"Great place lot of casinos, pool, gym, restaurants, theater, mall all inside the hotel, loved it I went by myself and even like that I had a good time, stuff is always ready to help with any questions I had."

"The room was nice and clean the outdoor pool is really nice 😊"

"Dead ants on the floor, otherwise clean. Place a bit run down, but free limo to Foxwoods until 3am. Parking convenient & free. Rooms are large with refrigerator & microwave. Breakfast: waffles, cereal, breads."

"Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. "

"Don’t waste your money in this hotel. I spend one night here and did not get a minute of sleep. The hotel is not soundproof. You hear everything and anything. The housekeeping staff was screaming, banging and laughing throughout the hallways. If you’re on on the 4th floor you will hear the guests walking around their rooms. The hotel room ceiling felt like it was going to erupt. The phone in the room is just for display because it didn’t work/ my child hurt her toe in the broken tiles in the...

"The rooms were clean and the property was well maintained. The food at the restaurant The Helsman was excellent and would recommend the filet mignon. I rated the amenities only fair since the gum is closed until further notice."

"Everything was normal & clean. "

"Run down, old, loud, brown water, not enough towels or bedding. Would not recommend."

"Cute Americana type property that I always search for in my travels. Indoor pool addition just knocks it out of the park. Can’t wait to go back and stay longer to see more Mystic sites."

"The room didn’t smell good. The condition of the room wasn’t exactly as advertised."

"The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing"