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"We hired an electric car - we paid for parking every night as I was told there was electric charges available for the customers. None of the charges worked in our hired car. They had a charger for the Tesla near the entrance but there was always a non electric car parked in that spot and we were unable to charge our vehicle. Waste of money staying at that hotel. We lost money returning our vehicle as we couldn’t bring it back with a full battery. I would like to request a partial refund from...

"We had a lovely stay. The room was spacious and a huge bed. Enjoyed the room"

"Excellent location; beautiful decor in-keeping with the RED theme; brilliant front desk as well as restaurant staff. Would definitely recommend staying here!"

"Very clean, warm and quiet. Breakfast was great and location was good . Check in and check out procedures could be improved as this took a long time . Parking is charged at $15 per night which wasn’t mentioned in Expedia when booking hotel."

"Great staff, and extremely central. We found the rooms a little dated."

"We stayed here for a few nights before our wedding. A short walk into town from the hotel. Great pizza in the restaurant!"

"Staff lovely on arrival and leaving"

"The hotel is attached to the NZICC, which is convenient for attending conventions/conferences. That's the best thing about the hotel. The rooms were nice but not outstanding in my opinion, they had all that was required, bath robes, slippers etc. My view from the 7th Floor looking out towards the harbour backed onto the TVNZ building with their Satellite dishes. The staff were friendly but that was about the extent of things. Breakfast in the morning at the grill, I was left to find my own...

"Excellent hotel, nothing is missing, the room was spacious enough for four people, there is a nice heated pool that our girls would not leave, a well equipped play room for kids and adults too. and a very nice restaurant - we had breakfast and dinner and I can still feel the taste of the wonderful tomato soup!"

"Some signage to find the reception might be nice, the signs on the two main buildings are confusing when you arrive and the reception is around the back up the stairs and then down stars again… many people standing g in the rain outside looking for it when I arrived"

"15 minutes walk from city center. Close to skyline and kiwi park. There is a suoermarket nearby. Fridge in shared kitchen had segregated area for each room. Coins for laundry machine can be bought at reception so that you don't need any cash. Overall very good stay with reasonable price"

"Very clean, friendly and very helpful staff, fantastic location Yard Bar and Eatary continental breakfast buffet was delicious!"

"Great convenient hotel"