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"Awesome staff at Cordis, made the two day experience for my daughter amazing. Went out of there way to celebrate my little girl's birthday, thanks again crew 👍"

"Overall good experience. Warm pool but needs updating. Deluxe rooms are well renovated. Water heats up quick. Breakfast buffet has good selection. Staff attentive overall with some exception. "

"shower door may heart your fingers, I was."

"It was very worn, not that clean or well kept up. Lots of lights didn’t work, including in the shower, skimpy plates and cutlery, some appliances didn’t work."

"Not quite at a 5 Star level. The rooms are basic, with basic amenities, cleanliness was good, the rooms were tired. Where the property lacks is made up by the staff from the Bell Boys to the Reception, the customer service was excellent. "

"rooms were great"

"Another visit at Rendezvous staff member on check in could have been a bit more welcoming. Meal in restaurant was disappointing, but the staff were very accommodating in resolving issue. Room and facilities excellent as usual, bed very comfortable."

"This was our third stay at the Grand Chancellor as we used Auckland as a base for overnight trips for other parts of the island. Each time the room was very clean and comfortable, the hotel employees were friendly and helpful. We would definitely stay there again! "

"Awesome property great size rooms"

"Disgrateful. Shocking very small room. Giving the age of the kids n getting bunk beds for 17 n 13 year old. No windows to open. No face towels. Very noisy. Lot appetite of eating by looking at the condition of the room. "

"Well located close to bus station and shopping and restaurants"

"Great check in and friendly staff. Beautiful location. Room not very clean. Dusty bathroom. Room was not well cleaned after the first night. Bed half done, towels strewn across bathroom, bed pillows looked like they had been slept on, no coffee refills. When raised with reception, we were told they could do nothing about it. Worst Ramada experience. "

"Room needs updating and pool area"

"The service was amazing "

"Location amazing Staff helpful Clean, quiet and friendly and comfortable Convenient laundry and kitchen Fab rooftop"

"Yes , every thing was too good Thanks "

"Good amenities, quiet, and clean. The kitchenette and bathroom were very nice inclusions and the room was spacious with a lot of great light and high ceilings. Free laundry right outside the room was great, and it was a short jaunt to the city center and close enough to the airport that a single bus got us there in about 10 mins. Only real complaint was that I never got an answer when trying to call reception during business hours and no response to my email inquiring about extending our stay...

"A great place to stay, The James Cook Is our go to, when in Wellington. Thank you."

"Great"

"Great place and excellent location "