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"Did not recieve a confirmation booking so i had to book elsewhere Cordis cancelled my booking with them and still charged me $199 and refuse to reimburse me Due to a family emergency this has caused me to be in financial hardship"

"Very friendly staff ,many thanks for the early check in"

"Car park payment not good"

"Great all round accomodation with stunning views when having dinner lunch or breakfast to staff that are knowledgeable and a clean room with also stunning views in any room you stay in"

"受付けの方の対応がよかったです。少し早く到着しましたが、準備できている部屋を探している入れてくれました。"

"Once again thoroughly enjoyed our stay, everything was just perfect. We had a lovely meal again in the Restaurant. Was nice to have one of the staff recognize my husband and I from our visit- stay just six weeks ago. Will certainly recommend your Hotel."

"Everything is good we are enjoyed"

"It was many years since I last stayed at the James Cook. Excellent lactation for quick access to Lambton Quay. The rooms can do with updating and refurbishment of the bathroom."

"We really enjoyed our stay it was lovely with the best views the only negative comment I have is the TV’s in the room aren’t smart TV’s. Everything else was wonderful and I would stay there again."

"Room was tiny and shower and toilet in a capsule all too small for comfort. Nice big bed though, even if you needed a stool or leg up to get on it. Would def book an upgrade next time"

"The location was very convenient to catch the Info & Snow bus to The Remarkables. The local bus stop was also a short walk so it was easy to get to Queenstown. However, the best part was the views of the Remarkables."

"Beautifully kept and maintained. Comforting environment and easily accessible to key places in CBD"

"We booked here because they said we could charge an EV but when we went to use it it didn't have the right connections. It would be worth while to have the 3 types of outlets so that you can accommodate all EVs"

"We had a two room apartment...it was BIG. The kitchen contained all the modern appliances you would expect and the living room was comfortable with two sofas. Both bedrooms had en-suite showers. It was a 10-ish minute walk to the Harbour and the area was quiet. The room was accessed via an open air external courtyard with walkways on all floors, which appeared strange - so if it rains you get wet. Not a problem though. There is a restaurant on the ground floor, but be aware while it serves...

"Great value stay in Queenstown. Convenient location only 10 minutes walk to town so you could leave your car at the property which had free parking. Property was clean and spacious although a little tired. Staff friendly and helpful."