"Detail: I don't normally leave reviews but if I can help someone out, I hope this is it. Make sure to CALL BEFORE you book online and confirm if there is water. It is a basic human need but yeah, no water in the area during our 3 days there. It ruined the weekend but the staff could not do much. Fault should be placed on the owners to make sufficient back up plans for their Paying staff.
Room: We stayed in their honeymoon suite and i can vouch for the view, its amazing, the property sits on a...
"Detail: I don't normally leave reviews but if I can help someone out, I hope this is it. Make sure to CALL BEFORE you book online and confirm if there is water. It is a basic human need but yeah, no water in the area during our 3 days there. It ruined the weekend but the staff could not do much. Fault should be placed on the owners to make sufficient back up plans for their Paying staff.
Room: We stayed in their honeymoon suite and i can vouch for the view, its amazing, the property sits on a...
"Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...
"Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...
"I tried to check in just 15mins early and I could not. We traveled a long distance and could not be accommodated 15 minutes earlier. That was disappointing. Overall it was a good stay and the food was good. I had an amazing spa experience"
"I tried to check in just 15mins early and I could not. We traveled a long distance and could not be accommodated 15 minutes earlier. That was disappointing. Overall it was a good stay and the food was good. I had an amazing spa experience"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Mbazo is a magical place with the amazing staff and attention to detail. The food is beyond amazing with fantastic drinks. Every single staff member is smiling and looking to make your stay at the resort perfect. The rooms are beyond fantastic and the safari experiences with Philip our guide were beyond what we could imagine. We absolutely loved our stay and will hope to come back again soon!
Mbazo is a magical place with the amazing staff and attention to detail. The food is beyond amazing with fantastic drinks. Every single staff member is smiling and looking to make your stay at the resort perfect. The rooms are beyond fantastic and the safari experiences with Philip our guide were beyond what we could imagine. We absolutely loved our stay and will hope to come back again soon!
Christie
Reviewed October 28, 2024Reviewed October 28, 2024
Honestly such a wonderful experience, a big shoutout to Expedia for having fantastic customer service. We initially had a major issue with our booking but they assisted swiftly and ensured we had an even better place to stay.
Honestly such a wonderful experience, a big shoutout to Expedia for having fantastic customer service. We initially had a major issue with our booking but they assisted swiftly and ensured we had an even better place to stay.
All excellent, no complaints! Great hotel and staff always pleasant and available to help; comfortable beds; very good food; nice outdoor view of golf course from rooms and casual restaurant outdoors. Only issue, update the irons for clothing.
All excellent, no complaints! Great hotel and staff always pleasant and available to help; comfortable beds; very good food; nice outdoor view of golf course from rooms and casual restaurant outdoors. Only issue, update the irons for clothing.
Nancy
Reviewed October 31, 2026Reviewed October 31, 2026
What a beautiful stay ! I enjoyed it - my kids and family enjoyed it , my stay was too short would really have liked to have stayed longer . Lots of activities for the kids and adults and staff was absolutely amazing helpful and super friendly and engaging !
What a beautiful stay ! I enjoyed it - my kids and family enjoyed it , my stay was too short would really have liked to have stayed longer . Lots of activities for the kids and adults and staff was absolutely amazing helpful and super friendly and engaging !
Bronwyn
Reviewed January 20, 2025Reviewed January 20, 2025
The loft was cool. The main guest house was nice. The people were very helpful and very willing to help us in any way!!
Not much to not like except for not having hot water for a short time before they got it fixed!
We would certainly return to stay at this location again!
The loft was cool. The main guest house was nice. The people were very helpful and very willing to help us in any way!!
Not much to not like except for not having hot water for a short time before they got it fixed!
We would certainly return to stay at this location again!
Robert
Reviewed November 19, 2018Reviewed November 19, 2018