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"Amazing experience to stay in a castle. We stayed in the Radcliffe Suite, so spacious and grand. The bathroom was huge! With a sauna! The bed was super comfy. My husband and I had dinner from the fine dining menu and our son was able to order from the relaxed dining menu which was great. The food was delicious and the staff were very friendly and attentive. Breakfast was equally wonderful, and my husband was very happy to see kippers as a menu choice. All in all we couldn’t fault a thing and...

"5*hotel but no bath robes, slippers or shaving mirror. We had to ask for towels as only one in our room."

"Breakfast and Bed"

"Very comfortable room. Staff extremely helpful and friendly. Do NOT follow satnav to find hotel. Take exit directly from A1."

"Room was extremely clean and modern. Slept really well. Very comfy bed and pillows. Good pressure on shower, floor to ceiling windows and clean modern communal areas. We didn't order breakfast as there is a weather spoons next door and far cheaper to pay £6 there, than £20 (£15 if you pre-book) at the hotel, but again that's down to personal preference. It was hot weather, and the air con worked very well."

"Great space. Kind of loud from the street and people coming in and out of the stairs."

"I paid for an upgrade but when we arrived we were not told until we moved in that there was scaffolding in front of the window and a walkway.as we were unpacking a young couple walked into the room and told us it was thier room reception had double booked the room.on our last night we went to the claret Jug as we didn’t want a meal just a snack despite the menu saying they were open until 9pm they wouldn’t serve us as they said they stop serving at 6 o clock, it was 10 past 6"

"Lovely staff, brilliant location, slight feel of decaying grandeur but excellent value for money."

"Good experience."

"Very good experience. Check in was straight forward and quick. Stayed in a Junior Suite which absolutely loved. No complaints at all. We will be back again."

"Clean room, staff very friendly and helpful. Menu for meals gave great choice. Breakfast was lovely. Would definitely go back again"

"Stayed in room 103, lovely room nice and clean and well serviced, but noisy. Very noisy above the bar, had a private party on Saturday night until midnight, I could feel the bass no sleep I don't think the room should be let under the circumstances, anywhere on the first floor, also 103 is by the lift and exit door, so people walking and talking past the door all night, so my advice is if you'd like a peaceful night's sleep then avoid this room, a shame as I've stayed here before on the 2nd...

"The room itself was very clean and tidy. Beautiful decor. I did let the hotel know I would be arriving from the airport with luggage and I was given a room that involved going up and down stairs with no lift access which at midnight after a long day of travelling was not ideal. The shampoo was very watered down and not usable. There’s also very little sound proofing within the rooms as I was kept up most of the night just from movement around my room. The hotel itself and the staff are very...

"Clean room good breakfast Room had no window to look out of only sky light. Shower only, broken shower holder so had to hold with one hand while showering. No extractor fan in toilet and no window tried to change room but non available glad it was only 2 nights"

"Room was clean.staff were very helpful."

"Great hotel and staff above and beyond, enjoyed sunbathing in pool area during the heat wave sauna steam room cold dip aswell very soothing tea tray on room no biscuits 🥲 will definitely be back and bring own hobnobs, 10 % of bill so charge to room because you can only use once restaurant expensive great bluebell pub £5 in taxi and drinks much cheaper Wetherspoon blue bell will beer garden very friendly staff stay open late for World Cup then bar staff droped us of at hotel early hours ❤️"

"Nice hotel"

"Beautiful room"