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"Convenient location. Breakfast was nice too."

"The room was clean. The staff were helpful when recommending places to see in the area. The breakfast was delicious and full of options."

"Excellent customer service and very clean"

"Excellent location and helpful staff. Breakfast was excellent as well. Highly recommend and would stay again!"

"No thanks"

"Fantastic location on waterfront. Reception staff incredibly helpful. Really kind to me following husbands illness and extended hospital stay. Hotel full but they managed to always extend my stay without having to change rooms. Whilst room very clean on arrival housekeeping very patchy and not up to the standard expected. Failed to replenish coffees etc. Clean towels and mugs given but dirty ones left in room. Rubbish not removed. Had to go to reception to request proper clean and bed change....

"Great location, easy and fast check in/ out process, also the room 612 is quiet."

"location"

"Trash needed to be emptied… if guest were expected to empty trash then should have been told at check-in"

"The staff who checked us Ritu was very helpful & guided us very comprehensively how to explore the city via Tram."

"Good service Great breakfast"

"Centrally located, close to all the attractions. Spacious rooms, some rooms have an unfinished roof view. The staff was very helpful and attentive. The amenities were limited but very nice. Did not visit or used the restaurant. A very nice experience"

"S"

"Interesting hotel. When my TA booked my stay I got a small room with an very uncomfortable bed, yet after rebooking because I had a long time between my train and the hotel checkout I rebooked just to sleep, and got a massive suite with a bed that was 100 times more comfortable than the previous. No uniformity across rooms, if you want a comfortable stay, you have to pay for a bigger room."

"Nice to have a coffee spot downstairs. Having laundry was very good as well. Staff excellent."

"We had very nice stay in the hotel!"