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"It was a lovely stay property was clean and tidy staff was nice too Just car parking can be better, as there is free limited parking space available on first come first serve bases. I would recommend this property for your next visit to qzn"

"The hotel needs to be renovated, there is a lot of wear and tear and it shows it's age."

"Family of four, had an amazing time. Room was spacious, staff were all really friendly, breakfast was unexpectedly great and the location is excellent. We had a Suite - Mountain View on the 3rd floor, with views over the town, towards the lake and up to the Skyline gondola. The en-suite and storage areas are large enough that we weren’t tripping over ourselves or our luggage."

"I like the privacy of the cabin but an attached toilet would be nice"

"Just what we needed as a crash pad for one night near the airport (but could have stayed longer), great room layout for a young family with a bunk bed, nice views, good breakfast and super helpful staff. Would definitely recommend!"

"Nice one to stay, very close to city center."

"Great location, a ferry runs to Queenstown every hour which is cheaper than an uber, several food options within the resort area which is convenient. The breakfast buffet was great value, wide range of options - highly recommend. During winter they included complimentary hot chocolate in the lobby. Lots of nice walking nearby and places to sit and relax, nice fireplace area outdoors near the main restaurant. Parking was mildly annoying, don’t use the underground carpark if you have a medium or...

"We stayed in the deluxe cabin and it was exactly what we asked for. The place itself was warm and all the amenities were provided which was helpful. We found the staff very nice and accomodating and the free shuttle to town was a nice touch. Only comment on our cabin was that one of the wall heaters in the room wasn’t working"

"The best hotel ever! From the treats at receptions throughout the day and surprises they leave in the hotel room. It is as luxurious and relaxing as it comes."

"Renovations required after all these years"

"The property was old but in fair condition. Staff were excellent and great location."

"Everything is fine"

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"Room was very clean and amazing view"